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Inxpress has been great, if not for them we wouldn't use DHL, we made our rep aware of problems that UPS and USPS had with their apps and how they claim there is nothing that can be done to fix the problems and we get an email a month or so later with this app and it solves every problem we had experienced.
I have been very impressed with InXpress. Their team has also been an exceptional partner for our business - James has called me on multiple occasions to provide suggestions and guidance on how to navigate the international shipping marketplace. We still have some work to do to refine our shipping strategy, but I am confident that InXpress will be part of our long-term solution.
Great app! The ability to run real time rates within shopify for our international customers really was a game changer for us across our business not only from a financial impact but customer satisfaction as well. This is a MUST HAVE if you are shipping internationally.
This app is very useful in so many ways. The real-time shipping calculations is a huge time-saver. Plus you will receive the top notch service that DHL brings to the table, which means FAST, reliable delivery of your products, and that means happy customers. But the two best things about the InXpress app/service are the greatly discounted unbeatable rates that you get (which also means happy customers), and the support from the InXpress team. I can't say enough good things about them. James is an absolute pleasure to work with. Any time I had a concern or an inquiry, I knew James had a solution. He is a kind person and a go-getter. Speaking with him, it was clear that he was attentive, focused and he took my concerns/questions/requests seriously. Just for what James brings to the table, and the peace of mind knowing that with this app we have him on our team, I would pay a monthly fee for our InXpress service. It's worth it. But fortunately, the app is free.
InXpress is streamlined to work with ShipStation, which isn't free after the free trial, but with the amount of money saved on your DHL rates through InXpress, and the huge benefit of having their staff on your team, you can't afford to pass this one up. If you ship internationally, GET THIS APP. This is a WIN.
Great way to get discounted international shipping rates via DHL!
Helpful team and an easy setup process. We use DHL for international shipments and unless you team up with these guys its difficult to offer real-time shipping prices to your customers. We tried adding manual rates to all countries but this is beyond time-consuming. Highly recommend this group.
After dealing with USPS losing packages we went to the better service. Want better rates use this app and get a DHL account with them. We use InXpress to ship all of our international orders. It just works!!