The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
More Freakin Power
Don't waste your time, terrible customer service. They will over promise and under deliver. They couldn't even come close to my Shopify shipping costs. Not to mention you have to use their software to create the labels, it's time-consuming, costs more than Shopify, and works when it wants to. On top of that, top management likes to blame their issues on other people, never taking accountability. Don't waste your time or energy on this place.
I've only had this app for a few days, so maybe things will change, but so far the pricing is 30% higher than UPS on Stamps.com, and the system is more onerous to use.
Thank you for taking the time to leave your feedback on our service offerings and app. A member of our team will reach out to you shortly to see how we might be able to resolve your issues.
InXpress provides excellent customer service and it's great to be able to offer better quality international shipping at lower rates to our customers!
Thank you for your review. It is very much appreciated. We are glad that you can send savings to your customers. We appreciate you using InXpress for your shipping and logistic needs.
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