DHL Express Commerce

Hi all,

the seems great, but it is not possible to reach any support! Where can you find support for DHL express ecommerce??

Had the privilege of being set up with Karim and I could not speak more highly of his knowledge base and level of customer service. His main focus is making sure the system runs as it should for the clients and to eliminate any ineffienices. Thank you Karim and team.

brilliant support - very knowledgable about every aspect of the platform - all issues resolved super fast.

DHL Express Commerce is the best thing to happen to my business!!

After speaking to somebody at Shopify, they said that I couldn’t use DHL Express Commerce on my basic account. After speaking to Jack (sales executive) at DHL he said this wasn’t the case and that they were be able to do this.

The following day Jack put me in touch with a guy called Joel (technical team). He had a teams call with me and showed me everything on Shopify and how it is all links together.

I can now ship worldwide and stress free. I would recommend DHL To any small business.

The support team is great! Joe guided me through the use of the app, helping me to set up all the settings according to my needs. Perfect assistance!
The only flaw is that there is no quick way to attach personal invoices.
Please, develop this option! Highly recommended!