
DHL Express (Official)
- 定价
-
免费
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 3.6 (17)
- 开发人员
- DHL Express
配图图库
使用DHL Express运送国际订单,并从一个地方管理所有货件。
官方DHL Express Commerce应用程序通过简化和自动化国际运输,帮助您全球扩展。通过在结账时显示实时运费来改善客户体验。通过批量打印标签和高级运输工作流程节省时间。
- 适用于DHL Express账户持有者,包括全面的技术支持
- 通过自动订单导入和强大的运输工作流程减少手动操作
- 为您的客户提供一系列DHL递送服务
- 自动订单同步和一目了然的跟踪更新
- 通过电子数据提交实现无纸化清关
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- DHL Express
评论 (17)
I have tried registering for the DHL account and never allows me to do it. Which means that the some customers inside Shopify are unable to register and there is never a solution to access support.
I have sent a couple of inquiries to acknowledge my emails and texts and have not hear from anybody. I think the communications go to a black whole.
It should be hard to get a response to give them business.
I had the most helpful experience with Joe from customer service. What started out as a confusing process to connect our shopify account with DHL, ended up being a very smooth process with the help of Joe. He was very timely with his responses, and sorted out our problems. I am very grateful for the support.
I am very concern. i like shipping with DHL from my website. However, 2 packages have been delivered to the wrong address over the past year. there is no one to speak to. customer service is so poor.
most recently is about $400 goods ship to wrong address and signed by wrong receiver.
i filed a claim and no response so far. what is going on with DHL??
Hi Trendy Africa Boutique – We’re sorry to hear about your shipping troubles and the frustration with packages going to the wrong address. To clarify, it looks like you’re shipping with DHL Express through an alternative means, not the DHL Express Commerce (DEC) app (which is a separate tool for managing shipments directly with DHL). For your $400 shipment claim, our US team responded to your email with DHL Customer Service contact details. Please follow up with them directly (800-225-5345/customerservice@dhl.com). We’re here to assist!
Impossible to install. Errors at every juncture - no support email or link to reach out, just error pages that say simply ‘there’s been an error’.
Hi Pell Wall Perfumes. We’re sorry to hear about the trouble you faced installing the DHL Express Commerce (DEC) app and the errors you encountered. It seems you were possibly trying to set it up on a phone, which might have contributed to the issue – our team is looking into this. We see you reached out to our support email too, and our UK team has been following up with you directly. If you haven’t connected yet, please check your inbox (or spam) for their response, or feel free to email us again (DECCustomerSupport@dhl.com).
If you are still having issues with registering to DHL Express Commerce, please follow this link: https://dhlexpresscommerce.com/Account/DHLRegister.aspx and register with your existing DHL Account Number. You can then connect your store from inside the app, following the instructions on our support hub: https://support.dhlexpresscommerce.com/hc/en-gb/articles/360036286731-Set-up-Shopify-Integration. We’re here to get this sorted for you.
Had the privilege of being set up with Karim and I could not speak more highly of his knowledge base and level of customer service. His main focus is making sure the system runs as it should for the clients and to eliminate any ineffienices. Thank you Karim and team.
支持
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