Dialog ‑ AI Sales Assistant

Dialog ‑ AI Sales Assistant

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (11)
Developer
Dialog

Recreate the in-store experience online with AI-driven, dynamic Q&As that boost conversions.

Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales.

Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales. more
  • Real-time Answers: Instant responses on product pages for better support.
  • Dynamic FAQs: Auto-generated FAQs tailored to customer queries.
  • Smart Recommendations: Suggests products based on customer behavior.
  • Personalized Support: Online support that mimics in-store experiences.
  • Interaction Insights: Gain insights from customer FAQ interactions.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Checkout, Klaviyo, Mistral AI, OpenAI, Claude AI

Pricing

Starter

Free

  • 200 free conversations every month
  • Basic AI model
  • Access to history of all conversations
  • 2 uploaded documents to improve AI answers

Scale

$350 / month

  • 2000 included conversations per month
  • Advanced AI model
  • Custom logo
  • Custom assistant wording
  • Unlimited uploaded documents to improve AI

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (11)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 3, 2024

We started using Dialog recently and we love it. It was easy to train the AI by uploading a word document with all the Q&A's about our brand. Our team tried to break the AI by asking it weird questions but it worked perfectly. We are really excited to see how this supports conversion on our store. Plus, the team has been very responsive and helpful.

Spicey
United States
2 months using the app
August 19, 2024

The integration of the Dialog AI tool on Kana's product pages is an exceptional upgrade, delivering real-time answers that greatly enhance the customer experience. Working with the Dialog team was a pleasure, thanks to their professionalism and responsiveness. Notably, the tool is highly adaptable to Kana's diverse product range, from cast iron cookware to stainless steel bakeware and small essentials, ensuring customers receive precise and tailored information for each product.

Kana
Canada
3 months using the app
September 19, 2024

J'utilise Dialog pour aider mes clients à mieux comprendre le produit car nous avons un concept assez spécial. Depuis que je l'ai installé, j'ai vu +40% d'ajout au panier !
Je trouve cet IA fascinante.

Una buena camiseta
France
3 months using the app
November 8, 2024

Depuis que nous avons intégré Dialog à nos pages produits Shopify, l'expérience client s'est transformée. L'assistant IA répond rapidement aux questions des clients, recréant une véritable expérience de conseil en ligne. Non seulement l'outil est simple à installer, mais il est aussi extrêmement intuitif pour nos équipes. Les réponses en temps réel permettent aux clients de faire des choix plus éclairés, ce qui réduit les abandons de paniers et renforce leur confiance en nos produits. L'équipe de Dialog est également remarquable : à l'écoute, réactive et toujours prête à optimiser notre utilisation de l'application.
Une solution indispensable pour qui souhaite offrir une expérience digitale de haute qualité !

MANAL PARIS
France
14 days using the app
September 16, 2024

Nous travaillons avec Dialog pour mieux accompagner les femmes notre e-commerce dédié au bien-être féminin.
La team est très à l'écoute, dynamique et toujours réactive.
Le service est innovant et intéressant en termes d'expérience. Nous guidons en toute autonomie les femmes vers les solutions qui leur conviennent le mieux et leur nous leur permettons avec dialog de prendre des décisions éclairées et guidées.

Un incontournable pour une expérience digitale optimale.

Gapianne
France
5 months using the app

Support

Dialog can answer any questions you have about Dialog ‑ AI Sales Assistant.

Developer

Dialog

3 BOULEVARD DE SEBASTOPOL, Paris, 75001, FR

Launched

April 19, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, store analytics, Online Store

  • View customers

    Browsing behavior or customer data

  • Edit products

    Products or collections

  • View orders

    All order details for the last 60 days

  • Edit store analytics

    Pixels

  • View your Online Store

    Pages on your Online Store

  • View other data

    Locales or translations

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