Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (79)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 30, 2026

After testing several solutions on the platform, I am pleased to share that Dibs has been performing exceptionally well for my store. If you are seeking a straightforward and effective solution, I highly recommend giving this app a try.

Here are a few highlights from my experience:

Versatile Preorder/Backorder Module: This feature is incredibly useful for running Early Bird campaigns, presales, and limited-time offers, as it provides precise stock control and easy scheduling options.

Flexible CSS Customization: The ability to easily customize the CSS allowed me to place the widget seamlessly into my ideal location on the page.

Excellent Customer Support: Their service team is fast, responsive, and genuinely helpful.

A helpful tip: I highly recommend reading through their manual to get the most out of the app. I hope they can bring more functions: e.g. preorder management directly on the order page, as well as great options for bundling, upselling, and cross-selling.

MINICAS HK
Hong Kong SAR
10 days using the app
Logbase replied April 5, 2026

Thank you for your thoughtful and detailed review.
We truly appreciate the time and effort you have taken to share your experience with Dibs.

We are delighted to hear that the app has been performing well for your store and that features such as the preorder/backorder module, CSS customization, and our customer support have met your expectations. Your kind words are a great encouragement to our entire team.

We also sincerely value your suggestions regarding additional functionalities, including preorder management on the order page and enhanced options for bundling, upselling, and cross-selling.

Thank you once again for your support and recommendation. Please feel free to reach out to us anytime—we are always here to assist you. 😊

May 15, 2026

Nice CS, answers are helpful and quick. Good app!

Bliss & Bless
Hong Kong SAR
7 months using the app
Logbase replied May 18, 2026

Thank you so much for your kind words! 😊
We’re glad to hear that you found our support helpful and quick. It really means a lot to us. Please feel free to reach out anytime if you need any further assistance with the app.

May 21, 2026

Great support, responsive and by far the easiest backorder product to use!

House of Aya
Australia
2 months using the app
Logbase replied May 21, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

May 13, 2026

The team was responsive and clear. They set up a custom platform exactly as I requested and they were fast and efficient. Highly recommended.

Christmas In Aruba
United States
28 days using the app
Logbase replied May 13, 2026

Thank you so much for your kind review! We truly appreciate your support and are glad to hear that you were happy with our service and custom setup. 😊

May 27, 2026

Great experience, the solved all my issues quickly and professionally. Would highly recommend.

SunZo Astro Fashion
United States
21 days using the app
Logbase replied May 27, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

March 24, 2026

Amazing customer service and was helped very quickly in setting up preorders correctly as I was a bit confused. But everything was done perfectly and I'm very happy so far!

Mr & Mrs Christmas
Australia
About 2 months using the app
Logbase replied March 26, 2026

Thank you so much for your kind words!

We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.

February 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed.
The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected.
You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly.

Highly recommended!

Academy of Management Art (Академия Владимира Тарасова)
Estonia
29 days using the app
June 12, 2026

Very prompt chat support, it's real people on the other side not an Ai. one of the best pre-order app on shopify.

RIG Wheels
India
2 days using the app
June 6, 2026

best product for exclusive products

HaveIn
India
About 2 months using the app
Logbase replied June 7, 2026

Thank you so much for your kind words! We’re happy to hear that our app works great for your exclusive products. 😊

March 18, 2026

This app has been absolutely essential for managing our pre-orders and backorders seamlessly. The setup was straightforward, and the features - especially the partial payment and deposit options - work flawlessly right out of the box. It has already helped us capture sales we would have otherwise lost during product launches and stockouts.

I also want to give a special and heartfelt thank you to Subiksha from Logbase support. She was incredibly supportive, patient, and attentive throughout the entire process. When we ran into a small theme compatibility issue, Subiksha not only identified the problem immediately but went above and beyond to help us with the full setup until everything was working perfectly. Her dedication and genuine care for solving our queries made all the difference.

If you're looking for a reliable pre-order solution backed by a support team that truly values its customers (special shout-out to Subiksha!), look no further. Five stars all the way!

Hey Jimmy
India
37 minutes using the app
Logbase replied March 19, 2026

Thank you so much for your wonderful review😊

Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.