Fileflare Digital Downloads

I used to have skypilot and customers had to log in to get their download, them they had to check their email, go back to the web page.. It was a while ordeal and the layout did not look good. Then I switched to customer hub and integrated digital downloads. Oh my god- it looks SOOOO freaking good, and the download link appears right after processed payment- inside the checkout! It's so convenient and the customer can shop as guest, too. In the customer hub all the downloads can be accessed through customer account. It's neat, organized and intuitive. Ive tried so many apps to have downloads and customer accounts, but this one has everything in one app!!

The app is great, Not many apps out there allows you to send digital files like this app. The support is also great

Best thing ever! I am using the premium plan, and it works flawlessly.

Fast upload-download speeds, no delays in mails, easy to download from the checkout page, great customer service, customized mails etc.

If you are selling digital downloads, this is what you need!

Really good app. I tried all the other download apps, but this one is definitely the best! Works seamlessly with your store, has customization, and just works perfectly.

The support is exceptional. I looked long and hard for an application that had these features. This one not only does exactly what I was looking for, it was very easy to setup. When I had a question, William answered very nearly immediately - AFTER hours - and took care of it fully for me. I am truly impressed. Five stars!

I was looking for a solution for multiple PDFs attached to one product. I read a ton of reviews on DDA- Digital downloads before trying it out and I was not disappointed! I was able to install and get it set up myself easily. When I did encounter an issue I couldn't resolve I just used the chat feature and William was awesome! He helped me install some code for order downloads, setup my custom email so that my emails come from that email and we chatted about some featured I would love to see come soon! I also love how detailed the help docs are and with videos. Makes it easy to get things started myself. Thank you for the great support!

We used the app for the very first time and set up a "pre-order release" for just over a thousand orders. It CRASHED the server. Customers received emails leading them to a 503 error. This is our first experience with a 5-star rated app, resulting in the worst tech service we've seen in three years of our business. FIX IT!
UPDATE: Changed the review to 3 stars from 1 star. Because the team fixed the issue within one hour. Worse can happen. Now we just need to deal with the aftermath of this incident (thousands of support emails).

I am incredibly grateful for installing the DDA app. Not only is the app itself easy and helpful, but the customer service surpassed my expectations. William provided exceptional assistance when I encountered issues with attaching assets to the product. His patience and knowledge were impressive. Thank you very much for the outstanding support!

Terrific customer support from William. I had an issue with the PDF stamping functionality, William dealt with the issue swiftly and confirmed that it was working. He tested from his side and gave me time to test the function too.
He also helped me to resolve an issue I had with my digital products.

Very reliable, swift and friendly service. The DDA app is very easy to use and to set up. The functionality is great and I look forward to the team releasing more features in the future.

The app is a game-changer for my Shopify store! It's easy to use, the service is top-notch, and the price is reasonable. Highly recommended!