Calificación general
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
24 de julio de 2023

I was looking for a solution for multiple PDFs attached to one product. I read a ton of reviews on DDA- Digital downloads before trying it out and I was not disappointed! I was able to install and get it set up myself easily. When I did encounter an issue I couldn't resolve I just used the chat feature and William was awesome! He helped me install some code for order downloads, setup my custom email so that my emails come from that email and we chatted about some featured I would love to see come soon! I also love how detailed the help docs are and with videos. Makes it easy to get things started myself. Thank you for the great support!

Estados Unidos
12 días usando la aplicación
Fecha de modificación: 6 de febrero de 2023

I Bought Professional Subscription (75 GB), the setup was smooth and super easy, the tutorial and guide at every level is just amazing. I haven't published the store yet, I will keep this review updated for more feedback.
Update: I am done with all the process and I can't thank enough to this awesome app, here are key features that i loved;

1- Super fast drag and drop
2- Customize files (So I am able to attach a customized asset to a specific order and customer can have it store in their customer accout)
3- All in one access - So I can view orders, products, assets all in this app and can edit orders, update and view the assetts attached to a product or a product with attached asset - very helpful
4-Email deliverability is super quick unlike many apps - I assume the developers who have invest in robust technologies - Also, Customizing email is very simple and gives me a lot of control in terms of adding different fields
5- Control on Assets is unparralleled...

Looking for more amazing features and apps from you guys! Keep up the good work!

A Bit Orange
Estados Unidos
Alrededor de 2 meses usando la aplicación
Massive Monkey Ltd. respondió 27 de diciembre de 2022

Thanks so much for the review! If you need any more help or have any questions regarding the features, then please drop us a message :) always happy to help.

13 de marzo de 2023

I tried several different digital download apps and they all were filled with issues i.e. can only upload 1 file, cannot customize any settings etc. Then I discovered Downloadable Digital Assets that had it all - upload several assets, customize emails, PDF lock and stamping etc. and I couldn't be happier. We are definitely ready to scale! And on top of that William was there from the start to make sure everything looks right and is working properly. I think I am now using this app forever!

Reino Unido
2 días usando la aplicación
Massive Monkey Ltd. respondió 13 de marzo de 2023

Thanks so much for your kind review! I'm so happy that you found our app and that I was able to help you :) as always, if you need any help with anything, I'm always here to help!

11 de febrero de 2023

I have been using your app over the last month to to provide a PDF product update to existing customers, and also to supply new orders with the PDF.

Your app is amazing and has so many little tidbits that make my life easier (eg watermarks on every page, being able to edit both the "update" email and the "fulfillment" email). The watermark is really fast to apply - despite a hundred pages, it's only moments before the download files for customers on the 'thank you screen'.

Thank you for all your efforts!

Australia Coins
Alrededor de 1 mes usando la aplicación
Massive Monkey Ltd. respondió 13 de febrero de 2023

Thanks so much for your kind review! It's all about those little bits that make a difference. We have built tonnes of digital Shopify stores, so we know exactly how to make the right digital downloads app. We have the fastest delivery systems and the most enhanced file protection that you have experienced! Give us a shout anytime if you need any more help :)

3 de noviembre de 2022

BEST RECOMMENDATIONS! I sell books and e-books and lots of them and I needed a system, where one purchase or file could not be shared multiple times. Downloadable Digital Assets does just that, so I know that my books are protected. I must say that I have had the best experience and customer service ever on any app I've ever used. Will has helped me and even added features to the app based on suggestions - which means that the product works exactly like I hoped for. They reply fast and follow up - it's truly a passionate founder who wants to make the best experience for his customers.
I'm happy to be a customer and I am excited to follow the development of this company as I know they will listen to what the customers are looking for.
Thank you so much Kind regards Hannah
Alrededor de 1 mes usando la aplicación
Massive Monkey Ltd. respondió 3 de noviembre de 2022

Thank you so much for the kind words! I love hearing that you've had a great experience with our app and support :) great to have you on board! Let me know if you ever need any help and I'm here!

11 de abril de 2023

This is exactly what I needed for my shop. I had a few questions, which were answered really fast. They told me, that the cheapest plan would be enough for me, which was very helpful. All in all, it's good to know, that there is a friendly and helpful support.

Vibe of Africa
Alrededor de 1 mes usando la aplicación
Massive Monkey Ltd. respondió 12 de abril de 2023

Thanks so much for the review. We really appreciate it! If you ever need any help, just drop us a message anytime and we will be there.

28 de agosto de 2023

Best thing ever! I am using the premium plan, and it works flawlessly.

Fast upload-download speeds, no delays in mails, easy to download from the checkout page, great customer service, customized mails etc.

If you are selling digital downloads, this is what you need!

Solin Digital
Estados Unidos
3 meses usando la aplicación
24 de julio de 2023

The support is exceptional. I looked long and hard for an application that had these features. This one not only does exactly what I was looking for, it was very easy to setup. When I had a question, William answered very nearly immediately - AFTER hours - and took care of it fully for me. I am truly impressed. Five stars!
Estados Unidos
11 días usando la aplicación
23 de febrero de 2023

To William, the Developer, THANK YOU for your patience and prompt response.
As a "Boomer" who grew up on IBM typewriters and landlines, having an "extra hand" with William was OUTSTANDING CUSTOMER SERVICE.

Sometimes, the tech language can be confusing. However, Willliam was gracious and wanted me to understand each step thoroughly. William forwarded me a "personal video" which I could follow. This was extremely helpful. William's manner is easy and professional, and he wanted me to understand the robust platform I had purchased.

I HIGHLY RECOMMEND this app and know that as my business scales, I will ALWAYS be a customer.

Thank you again, William. I'm rooting for your app to become one of the highest downloads on Shopify.

Asker Furst GlobalMultimedia

Asker Furst Global Multimedia
Estados Unidos
4 meses usando la aplicación
Massive Monkey Ltd. respondió 13 de marzo de 2023

Thanks so much for your review! It means a lot to us! I'm super happy I was able to help you with everything! Always happy to help if you ever need any :) enjoy using the app!

17 de junio de 2023

Great experience so far! Set up has been very clear and easy. The support team is fantastic for any specific questions. Very excited to see how this boosts our business online!

Speech Savvy
Estados Unidos
4 días usando la aplicación