Reseñas (101)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
12 de febrero de 2024

This app has been so great to use.
We fulfill digital orders (pdf files) with DDA and it works flawlessly.
I had some issues after importing orders from another marketplace. William saved the day within 20 minutes and fixed my issue for me! Our store is now running perfectly.
I am so impressed with this tech (not all apps are created equal, but this one is fantastic) and with the customer service (thank you, William).

Sew Modern Bags
Canadá
Alrededor de 1 mes usando la aplicación
3 de julio de 2024

This app is awesome. I could link up all of my digital downloads to customers' accounts in bulk with the help of WIlliam. He went above and beyond to help me out with quick replies and easy solutions. I couldn't recommend this app more!!

Lawn Tips
Australia
7 días usando la aplicación
Massive Monkey Ltd. respondió 5 de julio de 2024

Thank you so much! We're always happy to help as fast as possible and ensure that your store is the best it can be for your customers :) Get in touch anytime if you need any more help.

20 de mayo de 2024

All-round brilliant experience with this app so far.

It has masses functionality that allow you to set up file downloads exactly as you want them and it all links with your Shopify store. The tracking function that can stop users from link sharing is brilliant. File downloads are quick. Linking your files to products is super easy. All of the support documentation is so helpful and is up-to-date so even if you're not a super techy person, you can follow it to set up your store/file downloads.

We had a query with one of the functions and William was amazing - he answered the query within minutes (seconds?!) and solved the issue right away. I also asked for help with how to customise the colour and position of the download buttons that are on the customer accounts and download page. I was expecting some instructions but he hopped onto the site to code it for me!! :D Wasn't expecting this and I am very grateful that he did this for me! Thanks William!!

Absolutely amazing customer service and app with no sneaky upsells or anything like that. Highly recommended for anyone who sells digital products.

Honeyguide School Leader Support
Reino Unido
Alrededor de 21 horas usando la aplicación
Massive Monkey Ltd. respondió 21 de mayo de 2024

You're welcome! Thank you so much for your kind words! I'm super happy that I got you set up quickly and added all your customisation the way you wanted. Always happy to help as fast as possible :D happy selling!

25 de abril de 2024

Amazing app and A++++++ support. William and the team are constantly updating and adding new features. We highly recommend.

Audiotent
Reino Unido
3 meses usando la aplicación
10 de mayo de 2024

The best digital downloads app on Shopify, highly recommend. Also, the service is 11/10 (absolutely amazing)!

Quick Mining Guide
Australia
2 meses usando la aplicación
29 de junio de 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brasil
4 minutos usando la aplicación
8 de octubre de 2020

Massive Monkey's Digital Download Assets app is the only one I am aware of that offers the ability to include a download link on the checkout page and prevents download for orders that don't pass credit approval. Bottom line is that this app works. It's easy to set up, easy to create products, and easy to manage. It's also fairly priced. I've used SendOwl and Fetch and have never been impressed enough with either to pay their inflated monthly rates for such a basic eCommerce store feature. More importantly, their team is 100% responsive and have even implemented a few suggestions I had for them to improve the app. They listen and that's gold. Highly recommended.

OddGoods
Estados Unidos
Casi 4 años usando la aplicación
2 de mayo de 2022

Great app and great service. They were able to create a custom plan to suit my specific needs. They were very friendly and helpful. Many thanks!

info-4526
Reino Unido
Más de 2 años usando la aplicación
Massive Monkey Ltd. respondió 2 de mayo de 2022

Thanks for your review! Glad to have you on board with a fresh custom plan! We're always here to help if you need any.

13 de octubre de 2022

This is a very easy app to install and use, and provides the service I need. I had a question which the support team answered promptly. Definitely a 5-star app.

M and P Digital
Estados Unidos
Más de 2 años usando la aplicación
Massive Monkey Ltd. respondió 13 de octubre de 2022

Thank you so much for your review :) really happy that it was easy for you and that we were able to help you quickly. Let us know if you ever need any help!

1 de enero de 2022

Does what the box says and does it well. Would use in other stores in the future. The upgraded plans are well worth the features.

assaultairbike
Australia
Casi 2 años usando la aplicación