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I am incredibly grateful for installing the DDA app. Not only is the app itself easy and helpful, but the customer service surpassed my expectations. William provided exceptional assistance when I encountered issues with attaching assets to the product. His patience and knowledge were impressive. Thank you very much for the outstanding support!
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Massive Monkey get points for decent user interface, ease of use and good free features. The big issue that i was facing, turns out to be partially Shopify's fault. I would have liked quicker feedback about this, an automated email briefly explaining the issue would have been enough. PS: your website has lots of social media links at the bottom that is supposed to go to Facebook, Twitter etc, but these are all blank links.
overall it's a great fulfillment tool helps me. overall it's a great fulfillment tool helps me. recommend
Everything works as promised. Everything works as promised. Everything works as promised. Everything works as promised.
This app is absolutely fantastic! It does everything I need – and more. The interface with Shopify is seamless, and the added features, such as pdf stamping, and IP Download limitations, are super-easy to set-up. Their customer service is second to none, with really fast reply-times. All-in-all, I couldn't be happier. Jem Hammond – 'In Search of Small-Town America'.
Thank you so much for your kind words! Really happy that you got set up and love the features. Happy selling!
I tried several different digital download apps and they all were filled with issues i.e. can only upload 1 file, cannot customize any settings etc. Then I discovered Downloadable Digital Assets that had it all - upload several assets, customize emails, PDF lock and stamping etc. and I couldn't be happier. We are definitely ready to scale! And on top of that William was there from the start to make sure everything looks right and is working properly. I think I am now using this app forever!
Thanks so much for your kind review! I'm so happy that you found our app and that I was able to help you :) as always, if you need any help with anything, I'm always here to help!
I was struggling with the free one offered by Shopify. This one let's me do what I need to do and more. The Free version was good enough for what I needed but I chose to move up to the pro version. I had good and prompt interaction with support as well.
Thank you so much for your review! I really appreciate it and I'm super happy that I got up and running in no time!
Great experience so far! Set up has been very clear and easy. The support team is fantastic for any specific questions. Very excited to see how this boosts our business online!
Gets the job done smoothly and has very good customer support. Setup was very straightforward and fast. No complaints 5/5
Thanks so much for the review! Always happy to help whenever we can. If you ever get stuck with anything, just drop us a message!
Thanks!
Great customer service- very quick to respond and helpful. Was having issues figuring a few things out, and within the hour- problem was resolved.
Thank you for your review! We really appreciate it. If you ever get stuck with anything, just drop us an email, and we will get back to you super quick :)