Avaliações (71)
Refinar
-
Por avaliação
Great service! Essential for stores with digital downloads.Customer support is always reliable.
Amazing.. William literally was incredibly responsive in helping me set it up and the app works exactly like I need it to. Absolutely amazing customer service in helping me migrate and set up the app.
Thank you so much for your review! It really means a lot to hear that :)
This is the best app out there hands down
Left sendowl when they changed their structure, best move we made. Wish we would have switched before
I have been using FileFlare for a while now for my shop for distributing digital files. Whenever I have had questions they have always been helpful in getting things resolved. Honestly, they probably have been the best app I have used for my business. They update their offerings, solid responsive customer service, and their app actually does what it is supposed to without issues. How many other apps can actually say that?
I would strongly recommend that if you need to deliver digital files to your customers you give them a shot.
Thanks so much for the review! It really means a lot. We're always happy to help when you need, so never hesitate to be in touch :)
I had a problem downloading the files but
William Suton was really great. He helped me for over a week and came up with solutions. When I was about to give up he came up with a new idea and that turned out to be the solution! Really great. So happy that my website is working great again and I can now sell my products without worries.
We've been using Fireflare for a few years now, and i will be honest with you, in my opinion, if you are selling digital goods, look no further! I honestly forgot to write a review a long time ago, but yesterday night (saturday) there was an issue regarding the downloads themselves, which obviously is a big issue. Despite it being a sunday, the support team got back to me early in the morning, and by 14:00 the issue was resolved. They updated me multiple times throughout the process, explaining what was going on.
10/10 support, and service.
I am very happy with Fileflare. It is super effective for offering digital download products. And the most impressive thing for me is the excellent customer service. They respond quickly and provide quality assistance.
Thanks a lot! We're always here to help when you need :)
I am very happy with this app and I highly recommend!
I originally downloaded 3 different apps for digital products and this one was the best by miles.
If you take the time to familiarise yourself with the dashboard, you'll see how simple it is to use, organise and link your files to your instant digital products.
I originally contacted their customer service as I wasn't sure how to send custom files and once it was explained to me, it was very easy and the service was great.
As a newbie to Shopify, I was a little overwhelmed with customising my website and understanding the apps at first but once I relaxed - it all just fell into place and now its like second nature.
Thanks so much for your detailed review :) It really means a lot, and we're super happy to hear about your experience with Fileflare! If you ever need any help, you know where to find us.
I've been using Fileflare Digital Downloads on my Shopify store, and I couldn't be more impressed! The app has been a game-changer for selling digital products seamlessly. Its intuitive interface and effortless integration made setup a breeze.
But what truly sets Fileflare apart is its outstanding customer support. The team responds promptly, addressing every question and concern with clarity and expertise. Their immediate assistance has saved me valuable time and ensured my digital downloads run smoothly.
Fileflare's functionality has been flawless. The app's features are thoughtfully designed, making it easy to manage and track digital orders.
If you're selling digital products on Shopify, Fileflare is a must-have.
Thanks so much for your informative review :D it really means a lot to us! If you ever need any help, you know where to find us. Thank you.
I run a pretty busy digital download website and recently switched from Shopify's Digital Downloads app to Fileflare. Not only was it easy and intuitive, it's up and running as seamlessly as I could have hoped. I'll also mention the amazing response time from Fileflare's tech support. Couldn't be happier so far.
Thanks so much! It really means a lot hearing this from you. We want to make migrations easy for merchants, so it makes us happy to hear that you migrated so easily! If you ever need any help, just let us know :)