Avaliações (72)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
15 de agosto de 2024

Plastic-Canvas-Kits.com
Estados Unidos
6 meses usando o app
17 de agosto de 2024

Small Lily Studio
Austrália
Aproximadamente 1 mês usando o app
29 de maio de 2025

Fantastic app. Does exactly as described. Easy to use. Great features

John Miller Publishing
Estados Unidos
11 de setembro de 2024

Top level customer service!
Helped to solve all my questions.
Highly recommended!

YYVision
Canadá
4 dias usando o app
29 de junho de 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brasil
4 minutos usando o app
10 de maio de 2024

The best digital downloads app on Shopify, highly recommend. Also, the service is 11/10 (absolutely amazing)!

Quick Mining Guide
Austrália
Aproximadamente 2 meses usando o app
17 de janeiro de 2024

I used to have skypilot and customers had to log in to get their download, them they had to check their email, go back to the web page.. It was a while ordeal and the layout did not look good. Then I switched to customer hub and integrated digital downloads. Oh my god- it looks SOOOO freaking good, and the download link appears right after processed payment- inside the checkout! It's so convenient and the customer can shop as guest, too. In the customer hub all the downloads can be accessed through customer account. It's neat, organized and intuitive. Ive tried so many apps to have downloads and customer accounts, but this one has everything in one app!!

Smutfluencer
Noruega
3 dias usando o app
17 de janeiro de 2024

I love this app. Exactly what i need for managing many digital products for sale on Shopify. Easy to use and easy to connect and easily update my files to my Shopify store. (and i really appreciate the fast and clear support).

Business Analytiq
Singapura
Aproximadamente 1 mês usando o app
24 de julho de 2023

The support is exceptional. I looked long and hard for an application that had these features. This one not only does exactly what I was looking for, it was very easy to setup. When I had a question, William answered very nearly immediately - AFTER hours - and took care of it fully for me. I am truly impressed. Five stars!

SketchedHome.com
Estados Unidos
11 dias usando o app
23 de julho de 2023

The app is a game-changer for my Shopify store! It's easy to use, the service is top-notch, and the price is reasonable. Highly recommended!

PluSchedule
Estados Unidos
14 dias usando o app
17 de junho de 2023

Great experience so far! Set up has been very clear and easy. The support team is fantastic for any specific questions. Very excited to see how this boosts our business online!

Speech Savvy
Estados Unidos
1 dia usando o app
11 de junho de 2023

DDA - Digital Downloads is absolutely amazing! I've tried numerous apps in this category, but nothing comes close. The setup process was easy, and the customer support is top-notch. They respond quickly and efficiently, making the experience even better.

I can't recommend this app enough to everyone out there. Thank you team Massive Monkey!

Roots In The City
Ilha de Man
4 meses usando o app
Massive Monkey Ltd. deixou uma resposta 16 de junho de 2023

Thanks so much for the review! We appreciate your kind words and are really happy we were able to help you quickly. If you ever need any help, get in touch anytime :)

30 de maio de 2023

This is a superb app. I took some time to explore various options and this one is by far my favorite. It offers a multitude of possibilities, including an impressive PDF stamping feature. Furthermore, their customer support is swift and efficient. I highly recommend it.

HappyHomepreneur
Espanha
2 dias usando o app
Massive Monkey Ltd. deixou uma resposta 31 de maio de 2023

Thanks so much for your review! It means a lot. I'm really happy that it is your favourite :) if you ever need any help, get in touch.

25 de maio de 2023

This app is a lifesaver! Best app for delivering digital content and links. The dev has really thought about the customers' needs. Recommended!

PromptGeek
Índia
Aproximadamente 1 mês usando o app
Massive Monkey Ltd. deixou uma resposta 25 de maio de 2023

Thanks so much for your review! We really do appreciate it and I'm glad you found it a lifesaver!

2 de maio de 2023

What a wonderfull app sorted out so much of what we need moved over from another app out of frustration and this app gave us so much more for what we needed. Their support team is incredible. Thank you!

Kidzconnectsa
África do Sul
Aproximadamente 1 mês usando o app
11 de abril de 2023

This is exactly what I needed for my shop. I had a few questions, which were answered really fast. They told me, that the cheapest plan would be enough for me, which was very helpful. All in all, it's good to know, that there is a friendly and helpful support.

Vibe of Africa
Alemanha
2 dias usando o app
Massive Monkey Ltd. deixou uma resposta 12 de abril de 2023

Thanks so much for the review. We really appreciate it! If you ever need any help, just drop us a message anytime and we will be there.

23 de fevereiro de 2023

To William, the Developer, THANK YOU for your patience and prompt response.
As a "Boomer" who grew up on IBM typewriters and landlines, having an "extra hand" with William was OUTSTANDING CUSTOMER SERVICE.

Sometimes, the tech language can be confusing. However, Willliam was gracious and wanted me to understand each step thoroughly. William forwarded me a "personal video" which I could follow. This was extremely helpful. William's manner is easy and professional, and he wanted me to understand the robust platform I had purchased.

I HIGHLY RECOMMEND this app and know that as my business scales, I will ALWAYS be a customer.

Thank you again, William. I'm rooting for your app to become one of the highest downloads on Shopify.

Asker Furst GlobalMultimedia
America

Asker Furst Global Multimedia
Estados Unidos
9 dias usando o app
Massive Monkey Ltd. deixou uma resposta 13 de março de 2023

Thanks so much for your review! It means a lot to us! I'm super happy I was able to help you with everything! Always happy to help if you ever need any :) enjoy using the app!

10 de fevereiro de 2023

Good API documentation and quick communication with the developer team. Integration with Shopify works well.

ISTARI.AI Data Market
Alemanha
6 meses usando o app
Massive Monkey Ltd. deixou uma resposta 13 de fevereiro de 2023

Thanks so much for your review! Glad the API worked well for you. If you need any more help, just drop us a message anytime.

16 de janeiro de 2023

Really an excellent app to deliver digital assets, and the customer team William really helped me to understand the problem, and solved it within 5 minutes, It was an above-expected gesture of help for me, Good luck to the developer and support team.

Draaphic: A Creator's Hub
Índia
23 dias usando o app
Massive Monkey Ltd. deixou uma resposta 16 de janeiro de 2023

Thanks so much for the kind review! Always here to help, so if you ever need any, just drop us a message and we can help as fast as we can :)

18 de novembro de 2022

Right now I'm still on the free plan and so far everything seems to work as expected and suitable for selling large and secure digital downloads. Looking to upgrade to a custom plan soon and the support has been great!

Terra Mockups
Países Baixos
19 dias usando o app
3 de novembro de 2022

This is perfect for photographers or colorgraders who want to sell LUT's or other downloadable looks for davinci, photoshop or Lightroom

Bluff Bounce
Brasil
7 dias usando o app
Massive Monkey Ltd. deixou uma resposta 5 de novembro de 2022

Thanks so much for the review! If you ever need any help, just drop us a message!

20 de outubro de 2022

Easy to use and much better than shopify’s version. Support is great as I wasn’t sure on some things but the guys got back to me really quickly with some help: Great addition to my website. Bargain!

Fender Fans
Reino Unido
2 dias usando o app
Massive Monkey Ltd. deixou uma resposta 21 de outubro de 2022

Thanks so much for your review! Really happy you got up and running and found a better solution :)

13 de outubro de 2022

This is a very easy app to install and use, and provides the service I need. I had a question which the support team answered promptly. Definitely a 5-star app.

M and P Digital
Estados Unidos
19 dias usando o app
Massive Monkey Ltd. deixou uma resposta 13 de outubro de 2022

Thank you so much for your review :) really happy that it was easy for you and that we were able to help you quickly. Let us know if you ever need any help!

1 de setembro de 2022

Very easy to set up and use thanks to the excellent documentation and online support which quickly answered some questions I had. I had 21 PDFs ready for purchase and download in less than 4 hours after installing the app.
Thoroughly recommended.

Atelier Fontasia
Reino Unido
Aproximadamente 1 mês usando o app
Massive Monkey Ltd. deixou uma resposta 1 de setembro de 2022

Thank you so much for the review! We are glad you found our tutorials and support helpful :) Always here to help if you are ever stuck with anything.

26 de julho de 2022

I used the app to sell kids coloring book, the app is easy to integrate and use, hope to see and easir way for attaching assets to products in the future where you can add assest by clicking next to the product itself in the same products page instead of going to another page to do so, the app is perfect for selling digital products, and the support was fast reponsive and very hepful.

Kiddiebrush
Omã
5 meses usando o app
Massive Monkey Ltd. deixou uma resposta 26 de julho de 2022

Thank you so much for your review! Appreciate it, and we're always here if you need any help :)

9 de junho de 2022

I am using this app for my online store to deliver instant digital downloads to my customers. Ran into a minor issue but was helped very quickly by a competent support team. Thank you!

SoundCollect
Dinamarca
6 dias usando o app
Massive Monkey Ltd. deixou uma resposta 9 de junho de 2022

Thank you loads for your kind words, glad we got you up and running quickly! Always here to help if you have any questions!

11 de maio de 2022

Einfach zu implementieren! Einfache und schnelle Handhabung. Leicht zu installieren und zu bedienen.

stella-ponto
Alemanha
30 minutos usando o app
Massive Monkey Ltd. deixou uma resposta 11 de maio de 2022

Thanks so much for your review! We're happy the app was easy to set up for you. Please let me know if you ever need any help.

2 de maio de 2022

Great app and great service. They were able to create a custom plan to suit my specific needs. They were very friendly and helpful. Many thanks!

info-4526
Reino Unido
1 dia usando o app
Massive Monkey Ltd. deixou uma resposta 2 de maio de 2022

Thanks for your review! Glad to have you on board with a fresh custom plan! We're always here to help if you need any.

3 de março de 2022

I had some questions about which product would suit as we are just starting up. I used the chat function and found them (Will) really helpful and we are now set up for digital downloads in our (what started off to be) product based Shopify store. Really happy with the service and highly recommend them.

LittleWoodens
Austrália
16 minutos usando o app
Massive Monkey Ltd. deixou uma resposta 3 de março de 2022

Thanks so much! Really glad to hear we helped you. I'm always available if you have any questions!

27 de fevereiro de 2022

I've only recently found this app but it works so well! Super simple and straightforward to use. Takes seconds to download and start using effectively! Highly recommend!

ElectronicAthlete
Ilha de Man
2 dias usando o app
Massive Monkey Ltd. deixou uma resposta 27 de fevereiro de 2022

Thanks for your review! That's our goal to make the easiest-to-use app with the fastest setup time. If you ever need any help, just drop us a message and we'll get back to you straight away.

26 de fevereiro de 2022

Seems to work fairly well straight out of the gate. still looking to integrate more of my online products but seems to do the trick!

Outboard Store
Reino Unido
18 minutos usando o app
Massive Monkey Ltd. deixou uma resposta 26 de fevereiro de 2022

Thanks for your review! I'm glad it was an easy and fast setup for you. If you ever need any help just drop me a message and we will get back to you :)

1 de janeiro de 2022

Does what the box says and does it well. Would use in other stores in the future. The upgraded plans are well worth the features.

assaultairbike
Austrália
7 minutos usando o app
2 de dezembro de 2021

Such a great app that has really help me expand my store! I'm moving away from physical goods to digital products and this was a Gem to find! P.s. thanks for all the technical support, it's rare to find near instant responses in this game!

pokemewsment
Reino Unido
Aproximadamente 1 mês usando o app
1 de outubro de 2021

I like this app, because it has a free plan that I can test and go further for another plan, if i need so! thanks a lot!

NWRLD
Estados Unidos
8 dias usando o app
29 de julho de 2021

This app solved a very important problem i had with my store in no time! The support was also fantastic and couldn't recommend it enough to other store owners. Thank you.

Laventi Watches
Noruega
1 dia usando o app
16 de julho de 2021

Impressive app with a simple and easy to use interface, with a helpful array of options. If like me you are someone who makes a living from selling via shopify this app can make life easier. Smart that you can choose to notify previous customers of changes. Grateful also for friendly and helpful developers who understand the needs of their clients and go the extra mile with support. 5 stars.

BODY ROOTS
Reino Unido
13 minutos usando o app
9 de julho de 2021

The app is great. The support is incredible. They solved an important problem in my store in no time. I recommend this app to everyone.

SOCIAL DOGGIES
França
23 dias usando o app
Data de edição: 13 de junho de 2021

Updated:
Massive Monkey get points for decent user interface, ease of use and good free features. The big issue that i was facing, turns out to be partially Shopify's fault. I would have liked quicker feedback about this, an automated email briefly explaining the issue would have been enough. PS: your website has lots of social media links at the bottom that is supposed to go to Facebook, Twitter etc, but these are all blank links.

Øivind Rosvold - Boutique Audio & Design
Noruega
6 dias usando o app
16 de maio de 2021

Very flexible, developers very helpful and supportive. Does everything I need. Easy to use. Very good.

Rook's Press
Reino Unido
2 dias usando o app
27 de novembro de 2020

I'm really happy with this app! The free plan covers the essentials and works well. I have just reached out to their support about a small email content issue, but other than that it's great and hasn't got as many limitations on the free plan as other digital download apps.

Modular Wargaming
Nova Zelândia
Data de edição: 17 de novembro de 2020

Once again, I've responded to each email you all have sent. No one is replying directly back to my email, which goes to show you how disfunctional your systems are.

Easy Disputing
Estados Unidos
3 dias usando o app
Massive Monkey Ltd. deixou uma resposta 17 de novembro de 2020

Hi Easy Disputing, please can you contact us to resolve this? We would love to make this right for us and be at peace.

We have tried repeatedly to contact you but to no success. The issue you are facing is due to files not being linked to a product. This is why there was no email sent. You can easily set this up within the app. Just navigate to the products section, find the product you would like, and choose from the files you have uploaded. You can find more information in our FAQ. Our team who are in Australia and the UK are always available to help.

15 de novembro de 2020

You can't pick between different downloads based on the variant, and most annoyingly? You get instant charged for the app as it has NO free trial. I had to bump up the plan to actually be able to try out the features. I realized I didn't want it within an hour and uninstalled it. Today I get a surprise charge for $10. I hate apps that do this. We NEED to be able to trial a program to see if it works with our stack before we start paying money. Unacceptable.

Swordsfall
Estados Unidos
5 minutos usando o app
Massive Monkey Ltd. deixou uma resposta 15 de novembro de 2020

Hi there,

Apologies about your experience with our app! We are currently developing variants compatibility so this will be available in the coming weeks. We have a free plan available where you can use most of our features, the paid plans are additional extras and storage space. We follow Shopify's rules with their payment system, please contact us at support@massivemonkey.io so we can help you with a refund. Would you like to use our Platinum plan for free for a month? We are happy to help! We always love tailoring a plan to suit store owners best.

Update:
We have progressed the app to a level of perfection, I am confident in saying :) if you are ever interested in using our app again, I would be more than willing to guide and help you through all the changes and upgrades that solve your previous issues. Always here to help! We now include a free trial and Shopify have also now changed the system on how they take payments so you will never run into issues like this again.

8 de outubro de 2020

overall it's a great fulfillment tool helps me. overall it's a great fulfillment tool helps me. recommend

Azure Nom Nom
Estados Unidos
7 dias usando o app
26 de setembro de 2020

Everything works as promised. Everything works as promised. Everything works as promised. Everything works as promised.

The Golden Feathers
Estados Unidos
5 dias usando o app