Fileflare Digital Downloads

I had a problem downloading the files but
William Suton was really great. He helped me for over a week and came up with solutions. When I was about to give up he came up with a new idea and that turned out to be the solution! Really great. So happy that my website is working great again and I can now sell my products without worries.

We've been using Fireflare for a few years now, and i will be honest with you, in my opinion, if you are selling digital goods, look no further! I honestly forgot to write a review a long time ago, but yesterday night (saturday) there was an issue regarding the downloads themselves, which obviously is a big issue. Despite it being a sunday, the support team got back to me early in the morning, and by 14:00 the issue was resolved. They updated me multiple times throughout the process, explaining what was going on.

10/10 support, and service.

I have been using FileFlare for a while now for my shop for distributing digital files. Whenever I have had questions they have always been helpful in getting things resolved. Honestly, they probably have been the best app I have used for my business. They update their offerings, solid responsive customer service, and their app actually does what it is supposed to without issues. How many other apps can actually say that?

I would strongly recommend that if you need to deliver digital files to your customers you give them a shot.

I am very happy with Fileflare. It is super effective for offering digital download products. And the most impressive thing for me is the excellent customer service. They respond quickly and provide quality assistance.

I've been using Fileflare Digital Downloads on my Shopify store, and I couldn't be more impressed! The app has been a game-changer for selling digital products seamlessly. Its intuitive interface and effortless integration made setup a breeze.
But what truly sets Fileflare apart is its outstanding customer support. The team responds promptly, addressing every question and concern with clarity and expertise. Their immediate assistance has saved me valuable time and ensured my digital downloads run smoothly.
Fileflare's functionality has been flawless. The app's features are thoughtfully designed, making it easy to manage and track digital orders.
If you're selling digital products on Shopify, Fileflare is a must-have.

I run a pretty busy digital download website and recently switched from Shopify's Digital Downloads app to Fileflare. Not only was it easy and intuitive, it's up and running as seamlessly as I could have hoped. I'll also mention the amazing response time from Fileflare's tech support. Couldn't be happier so far.

The capabilities and features far surpass Shopify's basic Digital Downloads app. But what really makes this app so great is the exceptional responsiveness and helpfulness of the support staff, especially William. He really went above and beyond to immediately help with setting up the app, leaving me really impressed with the app and the quality of their support.

I am very happy with this app and I highly recommend!

I originally downloaded 3 different apps for digital products and this one was the best by miles.

If you take the time to familiarise yourself with the dashboard, you'll see how simple it is to use, organise and link your files to your instant digital products.

I originally contacted their customer service as I wasn't sure how to send custom files and once it was explained to me, it was very easy and the service was great.

As a newbie to Shopify, I was a little overwhelmed with customising my website and understanding the apps at first but once I relaxed - it all just fell into place and now its like second nature.

This is a great app! We've been using it for a while and everyone has been responsive when we need something custom done on our store.

Top level customer service!
Helped to solve all my questions.
Highly recommended!