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BEST RECOMMENDATIONS! I sell books and e-books and lots of them and I needed a system, where one purchase or file could not be shared multiple times. Downloadable Digital Assets does just that, so I know that my books are protected. I must say that I have had the best experience and customer service ever on any app I've ever used. Will has helped me and even added features to the app based on suggestions - which means that the product works exactly like I hoped for. They reply fast and follow up - it's truly a passionate founder who wants to make the best experience for his customers.
I'm happy to be a customer and I am excited to follow the development of this company as I know they will listen to what the customers are looking for.
Thank you so much Kind regards Hannah
Thank you so much for the kind words! I love hearing that you've had a great experience with our app and support :) great to have you on board! Let me know if you ever need any help and I'm here!
I Bought Professional Subscription (75 GB), the setup was smooth and super easy, the tutorial and guide at every level is just amazing. I haven't published the store yet, I will keep this review updated for more feedback.
Update: I am done with all the process and I can't thank enough to this awesome app, here are key features that i loved;
1- Super fast drag and drop
2- Customize files (So I am able to attach a customized asset to a specific order and customer can have it store in their customer accout)
3- All in one access - So I can view orders, products, assets all in this app and can edit orders, update and view the assetts attached to a product or a product with attached asset - very helpful
4-Email deliverability is super quick unlike many apps - I assume the developers who have invest in robust technologies - Also, Customizing email is very simple and gives me a lot of control in terms of adding different fields
5- Control on Assets is unparralleled...
Looking for more amazing features and apps from you guys! Keep up the good work!
Thanks so much for the review! If you need any more help or have any questions regarding the features, then please drop us a message :) always happy to help.
I have been using your app over the last month to to provide a PDF product update to existing customers, and also to supply new orders with the PDF.
Your app is amazing and has so many little tidbits that make my life easier (eg watermarks on every page, being able to edit both the "update" email and the "fulfillment" email). The watermark is really fast to apply - despite a hundred pages, it's only moments before the download files for customers on the 'thank you screen'.
Thank you for all your efforts!
Thanks so much for your kind review! It's all about those little bits that make a difference. We have built tonnes of digital Shopify stores, so we know exactly how to make the right digital downloads app. We have the fastest delivery systems and the most enhanced file protection that you have experienced! Give us a shout anytime if you need any more help :)
This is exactly what I needed for my shop. I had a few questions, which were answered really fast. They told me, that the cheapest plan would be enough for me, which was very helpful. All in all, it's good to know, that there is a friendly and helpful support.
Thanks so much for the review. We really appreciate it! If you ever need any help, just drop us a message anytime and we will be there.
This app worked out well for what I was looking for. Customer services is excellent and very friendly. Contacted them via Chat and Will was very helpful answering to all my questions and concerns quickly. I do highly recommend this app. Fast installation and easy to use. Was able to customise to my needs. Check out their videos first, to see if this app fits for what you need before installing. Thank you so much guys for creating this app!!!
Thank you so much for the review! We really appreciate your kind words and it's great to hear that our app is what you were looking for. If you ever need any help, we're always available :) I hope you enjoy using the app!
The app is great. The support is incredible. They solved an important problem in my store in no time. I recommend this app to everyone.
This is a very easy app to install and use, and provides the service I need. I had a question which the support team answered promptly. Definitely a 5-star app.
Thank you so much for your review :) really happy that it was easy for you and that we were able to help you quickly. Let us know if you ever need any help!
This is a superb app. I took some time to explore various options and this one is by far my favorite. It offers a multitude of possibilities, including an impressive PDF stamping feature. Furthermore, their customer support is swift and efficient. I highly recommend it.
Thanks so much for your review! It means a lot. I'm really happy that it is your favourite :) if you ever need any help, get in touch.
Great app, easy to use. The team at DDA helped me put together a custom plan for my specific store needs. There were one or two things to sort out, but their customer service and support was quick, responsive, and on top of things. I'm now officially a Massive Monkey fan.
Thank you so much for your review! So happy that we were able to help you out and get you going quickly. If you ever need any help, we're always here to guide you :)
Easy to use and much better than shopify’s version. Support is great as I wasn’t sure on some things but the guys got back to me really quickly with some help: Great addition to my website. Bargain!
Thanks so much for your review! Really happy you got up and running and found a better solution :)