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編輯時間:2020年11月17日

Once again, I've responded to each email you all have sent. No one is replying directly back to my email, which goes to show you how disfunctional your systems are.

Easy Disputing
美國
使用應用程式 3天
Massive Monkey Ltd. 已回覆 2020年11月17日

Hi Easy Disputing, please can you contact us to resolve this? We would love to make this right for us and be at peace.

We have tried repeatedly to contact you but to no success. The issue you are facing is due to files not being linked to a product. This is why there was no email sent. You can easily set this up within the app. Just navigate to the products section, find the product you would like, and choose from the files you have uploaded. You can find more information in our FAQ. Our team who are in Australia and the UK are always available to help.