The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Once again, I've responded to each email you all have sent. No one is replying directly back to my email, which goes to show you how disfunctional your systems are.
Hi Easy Disputing,
We have tried repeatedly to contact you but to no success. The issue you are facing is due to files not being linked to a product. This is why there was no email sent. You can easily set this up within the app. Just navigate to the products section, find the product you would like, and choose from the files you have uploaded. You can find more information in our FAQ. Our team who are in Australia and the UK are always available to help.