Fileflare Digital Downloads

We have used Fileflare throughout the entire lifecycle of our business (almost 2 years on the premium plan) and we were very satisfied the whole time.

The app offered us a a very complete solution straight out of the box with a lot of means to customize it to our needs and the price is more than honest for what we got.

Our tickets were answered and solved promptly, our exchanges were always very respectful and positive, the service never encountered issues.

Definitely recommend it!

I wish I could give 10 stars!!
I'm not very tech-savvy, so I really appreciated how supportive and responsive the team behind this app has been.
Everytime I had a question, they replied quickly- with the same friendly, helpful, and informative tone each time. They truly went above and beyond to make sure everything worked perfectly on my store.
It's such a relief knowing that real support is just a message away. I couldn't be happier and highly recommend this app and their outstanding service!

Managing multiple Excel and Word templates used to be a headache, but with Firefly’s organized dashboard, everything is easy to find and update. The interface is clear and beginner-friendly.

The app works really well at all times. Have had many sales and no complaints, downloads has worked perfectly.

But also incredible support. Very fast replies, and not only fast, but also very good answers.

The app is good so you probably won’t need help, and if you do need help, it’s just one message away!

We've just transitioned our entire product line from Sendowl to Fileflare - I was expecting the normal days of headscratching and issues a change linke this would create and instead it was an incredibly smooth process . The documenation and migration tools provided are so well presented, I've not needed to use the migration service and completed everything in about 14 hours.

I love the system of creating digtal assets and then connecting a number of these to our products - this makes so much more sense for us and best of all, thanks to the excellent instructions we migrated everything from S3 storage to Cloudflare R2 and now have quicker downloads with reduced hosting costs.

We needed to contact support and got a reply in less than an hour ( we are in the UK same as William, the owner of the platform ) and it appears there's even more coming

This service also has app blocks available - perfect for setting up downloads in the latest Shopify enviroment.

If you are reading this, you are obviously considering it - please don't hesitate to run the trial and get setup - Quality coding and delivery systems like this arent always a given, this app is excellent on all counts