BIG Digital Downloads Products

Mateo answered all my questions and was very professional.

Unbelievable customer service and highly functional app!

Just started using this app, however so far so good and THEO was amazing when asking questions.

Shopify App for Selling Digital License Keys: A Comprehensive Review

Developer Focus: Leo
Leo - The man, the myth, the legend. From the onset, it's clear that Leo, the developer behind this Shopify app, is not just a coder but a customer service virtuoso. His approach to support is nothing short of legendary. As a user who started on the free tier, the attention and care I received from Leo were exceptional. He was prompt in responding to inquiries, providing a level of service that made me feel valued and special—a sentiment that was deeply appreciated and somewhat reminiscent of the attention one craves as a child. Leo's remarkable support is a testament to his dedication and sets the bar high for developer interaction.

App Usability and Functionality:
When it comes to selling digital license keys, this app stands out as the premier choice on Shopify. The user interface is intuitive, making it very easy to use and understand. The responsiveness of the app is impressive—it just works seamlessly. For those concerned about the security and management of their expensive digital license keys, this app provides peace of mind with its reliable support and swift resolution of issues.

Responsibility and Reliability:
The app operates on a flawless system—it just works. The underlying principle is simple: if you encounter an issue, it's likely not the app's fault but a misstep in your setup. This isn't a flaw but a feature, steering users towards self-sufficiency and ownership of their digital storefront. It's a gentle nudge to ensure that you're fully in control, and if something seems amiss, a quick review of your own actions is usually all it takes to set things right. The app's reliability is its hallmark, providing a stable foundation for your business to thrive without unwarranted hiccups.

Room for improvement:
Customizable email, though from what I understand, it is under development.

Overall Experience:
In summary, the experience with both Leo and the app has been astounding. The app's excellence in facilitating the sale of unique license keys is unmatched, and it's the only reason why I am selling at Shopify - because this app exists here. It's not just an app; it's a comprehensive solution that enhances the Shopify experience, embodying the very reason to choose this e-commerce platform.

In conclusion, if you're in the market for a Shopify app that sells digital license keys, look no further. With stellar developer support and top-notch functionality, this app is the endgame for your search. It's a shining example of what a dedicated developer and a well-crafted app can achieve together.

Love from Malaysia

thanks to theo for helping me out i greatly appreciate you

Mateo was very fast and kinds with helping me verifying my store.

Easy to use, support is great, really good Application for Shopify digital downloads. Can only recommend.

Simpel einzurichten, sehr korrekter Kundenservice. Theo konnte mir all meine Fragen beantworten und ist sehr kooperativ.
Auch die Preisgestaltung ist in meinen Augen sehr fair platziert.
Auch features vermisst man keine. Es tut was es soll, nicht mehr und nicht weniger uns so simpel soll es auch sein.

Overall, this app has worked great. I recently had a issue and used their chat help. Leo, their founder, was awesome in his patience in helping me resolve this small issue. Definitely an app with excellent customer service!!

I worked with Theo, he is a terrific help! Granted I did not need much but he was very friendly and helpful!