BIG Digital Downloads Products , 418 reseñas

10/10 Love this app! 100% recommend for all digital product & especially a business like mine that has some pretty BIG sized digital products. Leo, the owner is the man! Helped me out & super responsive

This app is pretty user-friendly to get set up and customer service was VERY helpful in filling in where I needed help making some adjustments.

Super easy to use. Super intuitive for your needs if you're selling digital products. Leo is very quick to respond to any questions. Will be using Big Digital Download for a long time.

Had really great support! I managed to set up everything and a nice person from support named Mateo helped me a lot! 10/10, would recommend

Super easy to set up!! THEO even randomly messaged using a chat pop-up, making sure I got everything set up and if I had any questions! It's really cool, and I'm excited to explore more options for downloadable products!

It is what I need. Although I faced some issues, Theo was able to assist me with clear and prompt instructions on the matter! I really appreciate it. Keep up the good job.

I just got the app and was having a little bit of trouble with setting stuff up. I opened the customer support chat and was instantly helped by a real person who not only helped solve my problem but gave extra tips and truly went above and beyond to help! I'm super impressed by the wonderful service and I'm very glad to have downloaded this app. Other apps available provide less for a much higher price. I would definitely recommend trying it out for your store.

No issues so far, easy to ad any digital products, simple download instructions! I tried a few other apps and I was dissatified with both of them. Glad that this has worked smoothly.

Shopify App for Selling Digital License Keys: A Comprehensive Review

Developer Focus: Leo
Leo - The man, the myth, the legend. From the onset, it's clear that Leo, the developer behind this Shopify app, is not just a coder but a customer service virtuoso. His approach to support is nothing short of legendary. As a user who started on the free tier, the attention and care I received from Leo were exceptional. He was prompt in responding to inquiries, providing a level of service that made me feel valued and special—a sentiment that was deeply appreciated and somewhat reminiscent of the attention one craves as a child. Leo's remarkable support is a testament to his dedication and sets the bar high for developer interaction.

App Usability and Functionality:
When it comes to selling digital license keys, this app stands out as the premier choice on Shopify. The user interface is intuitive, making it very easy to use and understand. The responsiveness of the app is impressive—it just works seamlessly. For those concerned about the security and management of their expensive digital license keys, this app provides peace of mind with its reliable support and swift resolution of issues.

Responsibility and Reliability:
The app operates on a flawless system—it just works. The underlying principle is simple: if you encounter an issue, it's likely not the app's fault but a misstep in your setup. This isn't a flaw but a feature, steering users towards self-sufficiency and ownership of their digital storefront. It's a gentle nudge to ensure that you're fully in control, and if something seems amiss, a quick review of your own actions is usually all it takes to set things right. The app's reliability is its hallmark, providing a stable foundation for your business to thrive without unwarranted hiccups.

Room for improvement:
Customizable email, though from what I understand, it is under development.

Overall Experience:
In summary, the experience with both Leo and the app has been astounding. The app's excellence in facilitating the sale of unique license keys is unmatched, and it's the only reason why I am selling at Shopify - because this app exists here. It's not just an app; it's a comprehensive solution that enhances the Shopify experience, embodying the very reason to choose this e-commerce platform.

In conclusion, if you're in the market for a Shopify app that sells digital license keys, look no further. With stellar developer support and top-notch functionality, this app is the endgame for your search. It's a shining example of what a dedicated developer and a well-crafted app can achieve together.

Love from Malaysia

First of all, as a newbie with only 50% comprehension skills of the average person, I am still able to use the app.
Secondly, the customer service person and the Chat function itself are two of the bests I have ever encountered. The chat let me know when there were incoming messages and was easier to navigate than Shopify's. And Leo was completely able to get me information at my level. I feel confident that a person with skills, even basic ones I do not have, can master this app with ease. And that I can get all the help I need, if I need it.