BIG Digital Downloads Products , 394 avis

This app is pretty user-friendly to get set up and customer service was VERY helpful in filling in where I needed help making some adjustments.

Super easy to use. Super intuitive for your needs if you're selling digital products. Leo is very quick to respond to any questions. Will be using Big Digital Download for a long time.

First of all, as a newbie with only 50% comprehension skills of the average person, I am still able to use the app.
Secondly, the customer service person and the Chat function itself are two of the bests I have ever encountered. The chat let me know when there were incoming messages and was easier to navigate than Shopify's. And Leo was completely able to get me information at my level. I feel confident that a person with skills, even basic ones I do not have, can master this app with ease. And that I can get all the help I need, if I need it.

I've only been using BIG Digital Download for a short while, but I can already tell it's a quality app. I have tried 3 other digital download apps previously and I was not satisfied with any of them. So I know a good one when I see it. The interface gives you options, yet is very simple at the same time. My products are delivered to customers with no issues and the pricing of this app is fair! Don't hesitate. Download today to start your passive income with digital products :)

No issues so far, easy to ad any digital products, simple download instructions! I tried a few other apps and I was dissatified with both of them. Glad that this has worked smoothly.

Had really great support! I managed to set up everything and a nice person from support named Mateo helped me a lot! 10/10, would recommend

Quite new to it but so far it looks great. Easy to use and customer service is the best I’ve ever received. Quick and genuinely useful, helpful replies with efficiency and accuracy. Definitely recommend!

It is what I need. Although I faced some issues, Theo was able to assist me with clear and prompt instructions on the matter! I really appreciate it. Keep up the good job.

I just got the app and was having a little bit of trouble with setting stuff up. I opened the customer support chat and was instantly helped by a real person who not only helped solve my problem but gave extra tips and truly went above and beyond to help! I'm super impressed by the wonderful service and I'm very glad to have downloaded this app. Other apps available provide less for a much higher price. I would definitely recommend trying it out for your store.

Super easy to set up!! THEO even randomly messaged using a chat pop-up, making sure I got everything set up and if I had any questions! It's really cool, and I'm excited to explore more options for downloadable products!