BIG Digital Downloads Products

The app is reliable and user friendly. I had a couple of questions, which got answered really fast. I appreciated getting helped by a person instead of a chatbot. Also, we ended up making the experience even better for my customers, which I didn't know was possible. 10/10 recommend.

I haven't had much cause to bother support but whenever I have done so I have had excellent service from very friendly staff.

Keep up the good work

Ps. shout out to Theodore who made me laugh whilst on a call and finished the service requested in record time. Many thanks Theo

Great App and great value, I've been using it for over a year. Needed to add the download button on my thank you page, and the support team walked me through it. Highly recommended.

This is my first time building a shopify store. BIG Digital Downloads was so intuitive that I was set up quick and can easily add products to my store. Really super easy for beginners

So far I'm having a great experience with the one-on-one service which I didn't expect at first. The pace of the query service is exceptionally good. Using it for a day all I can say as of now is still have a lot more to learn about but it is a great start thank you THEO!

Such an amazing app, it offers all important features. Easy to use communication templates to send to customers. And great customer service. Highly recommend!

Not only is the app ridiculously easy to use, but the customer support is unbelievable. I was struggling trying to fix a problem all day and I decided to try their customer support feature and within minutes I fixed my problem. Thank you for serving me, you guys just earned a lifelong customer.

App has a free plan that has everything to sell basically, paying plan come natural when business is growing.

Customer service in seconds by real agents.

From all I downloads is the one Im keeping.

Customer service is fast and friendly. While I've had very few issues (mostly my error) they are super quick to reply and walk me through the issue/resolution.

I am preparing to sell my first digital product and was looking for an app to integrate with my current Shopify store. The app set up has been so easy to do and I am excited to begin selling my digital products. I want to give a special shout out to Mateo who I chatted with briefly to help verify my store. I am very pleased with not only the ease of using this app but also the support I received via chat.