BIG Digital Downloads Products

Mateo was excellent and was able to help me with all my questions, the app is super easy to use and great support and customer service! Highly recommend!

Shopify App for Selling Digital License Keys: A Comprehensive Review

Developer Focus: Leo
Leo - The man, the myth, the legend. From the onset, it's clear that Leo, the developer behind this Shopify app, is not just a coder but a customer service virtuoso. His approach to support is nothing short of legendary. As a user who started on the free tier, the attention and care I received from Leo were exceptional. He was prompt in responding to inquiries, providing a level of service that made me feel valued and special—a sentiment that was deeply appreciated and somewhat reminiscent of the attention one craves as a child. Leo's remarkable support is a testament to his dedication and sets the bar high for developer interaction.

App Usability and Functionality:
When it comes to selling digital license keys, this app stands out as the premier choice on Shopify. The user interface is intuitive, making it very easy to use and understand. The responsiveness of the app is impressive—it just works seamlessly. For those concerned about the security and management of their expensive digital license keys, this app provides peace of mind with its reliable support and swift resolution of issues.

Responsibility and Reliability:
The app operates on a flawless system—it just works. The underlying principle is simple: if you encounter an issue, it's likely not the app's fault but a misstep in your setup. This isn't a flaw but a feature, steering users towards self-sufficiency and ownership of their digital storefront. It's a gentle nudge to ensure that you're fully in control, and if something seems amiss, a quick review of your own actions is usually all it takes to set things right. The app's reliability is its hallmark, providing a stable foundation for your business to thrive without unwarranted hiccups.

Room for improvement:
Customizable email, though from what I understand, it is under development.

Overall Experience:
In summary, the experience with both Leo and the app has been astounding. The app's excellence in facilitating the sale of unique license keys is unmatched, and it's the only reason why I am selling at Shopify - because this app exists here. It's not just an app; it's a comprehensive solution that enhances the Shopify experience, embodying the very reason to choose this e-commerce platform.

In conclusion, if you're in the market for a Shopify app that sells digital license keys, look no further. With stellar developer support and top-notch functionality, this app is the endgame for your search. It's a shining example of what a dedicated developer and a well-crafted app can achieve together.

Love from Malaysia

The support guy was great! Answered all of my questions and they are able to support exactly what I am trying to do.

Quick and friendly support; highly recommended!

This is a great app for downloading digital products. THEO knows what he is doing and provides knowledgeable product support. The features are impressive for a small amount of money per month. I highly recommend BIG Digital Downloads

Theo was great and helpful! Great service!

Good App for digital downloads . Love it so far

Yep! Love everything about this app! Easy to use, easy to set up, and support is absolutely amazing! I highly, highly recommend to anyone selling digital products!

One of the best apps for digital downloads with a fulfilling FREE plan and an amazing support team.

Amazing app, really helps my store out to get those ebooks to my customers