BIG Digital Downloads Products

Very pleased with the app. Had to get a verification and Leo was very helpful.

Great service!

This is the best app on Shopify! The product works beautifully and the support chat (for a "me issue" not an app issue) was brilliant - friendly and knowledgeable.

Gracias a Theo por ayudarme, literalmente no pasaron 5 minutos que ya había respondido mi primer mensaje y a los minutos después ya me había ayudado con mi problema. La verdad la atención al cliente un 10 de 10

Cool!

Theo was so helpful and quick, answered all my questions and very polite

App works great & very good customer service, thank you Leo!

Seamless and fast. Chat was very very helpful. I enjoyed the easy guidance and helpful hints to customize. Mateo was great!

perfekt

Shopify App for Selling Digital License Keys: A Comprehensive Review

Developer Focus: Leo
Leo - The man, the myth, the legend. From the onset, it's clear that Leo, the developer behind this Shopify app, is not just a coder but a customer service virtuoso. His approach to support is nothing short of legendary. As a user who started on the free tier, the attention and care I received from Leo were exceptional. He was prompt in responding to inquiries, providing a level of service that made me feel valued and special—a sentiment that was deeply appreciated and somewhat reminiscent of the attention one craves as a child. Leo's remarkable support is a testament to his dedication and sets the bar high for developer interaction.

App Usability and Functionality:
When it comes to selling digital license keys, this app stands out as the premier choice on Shopify. The user interface is intuitive, making it very easy to use and understand. The responsiveness of the app is impressive—it just works seamlessly. For those concerned about the security and management of their expensive digital license keys, this app provides peace of mind with its reliable support and swift resolution of issues.

Responsibility and Reliability:
The app operates on a flawless system—it just works. The underlying principle is simple: if you encounter an issue, it's likely not the app's fault but a misstep in your setup. This isn't a flaw but a feature, steering users towards self-sufficiency and ownership of their digital storefront. It's a gentle nudge to ensure that you're fully in control, and if something seems amiss, a quick review of your own actions is usually all it takes to set things right. The app's reliability is its hallmark, providing a stable foundation for your business to thrive without unwarranted hiccups.

Room for improvement:
Customizable email, though from what I understand, it is under development.

Overall Experience:
In summary, the experience with both Leo and the app has been astounding. The app's excellence in facilitating the sale of unique license keys is unmatched, and it's the only reason why I am selling at Shopify - because this app exists here. It's not just an app; it's a comprehensive solution that enhances the Shopify experience, embodying the very reason to choose this e-commerce platform.

In conclusion, if you're in the market for a Shopify app that sells digital license keys, look no further. With stellar developer support and top-notch functionality, this app is the endgame for your search. It's a shining example of what a dedicated developer and a well-crafted app can achieve together.

Love from Malaysia