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2024년 5월 19일

I recently downloaded the Big Digital Downloads and I like it so far. I had a few questions about my settings regarding a personalized email and Mateo helped me to resolve my issue quickly. He was very helpful in making sure I was all set before our session ended. Thank you!

Metanoia Melanin
미국
앱 사용 기간 대략 21시간
2024년 4월 7일에 편집됨

Quick help from Mateo, really happy with the ease of customer service & resolution after a very long day working! Great job Mateo :)

Leo, also has been phenomenal in helping with digital file uploads. Definitely recommend this app.

THE CHALICE ALCHEMY®
미국
앱 사용 기간 1일
2024년 5월 12일

Amazing team running this company! Worked with me for over an hour on a Sunday even though I was still on the Free Plan! I had no hesitation upgrading when I realized I wasn't speaking with a bot and Leo was quick to offer his help, even when he didn't need to! Thank you! Love this service! I can't wait to see our businesses all grow!

Kickstarter Coffee
미국
앱 사용 기간 대략 10시간
2024년 4월 8일

THEO helped me get verified quickly, the process took about 2-3 minutes tops and he answered all of my questions so I’m going to give this app five stars, will return with another review as I get further into my seller’s journey using their app but so far so good, very responsive and helpful!

FaithLovePeaceCo.
미국
앱 사용 기간 1일
2024년 6월 4일

Support is great. Mateo was very helpful and guided me through the process of setting up the app.

HAPY
멕시코
앱 사용 기간 11일
2024년 4월 17일

What a devoted platform. Great service even late at night, even may be from the founder himself.

Highly recommended for the features and convenience worth the subscription if needed!

KigiPrintco
미국
앱 사용 기간 10일
2024년 6월 1일

Easy to use, support is great, really good Application for Shopify digital downloads. Can only recommend.

Player Beats House
독일
앱 사용 기간 5일
2024년 5월 31일

THEO the customer service is alot of help he explained everything very professionally and answered all my questions pretty quick . Keep up the good work

My Store
미국
앱 사용 기간 2일
2024년 5월 14일

Mateo was kind and able to verify my store! Great customer service!

Nellys Gellys
미국
앱 사용 기간 17일
2024년 2월 16일

Super easy to use. Super intuitive for your needs if you're selling digital products. Leo is very quick to respond to any questions. Will be using Big Digital Download for a long time.

Acoustic Backs And Tracks
영국
앱 사용 기간 5개월