BIG Digital Downloads Products
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I am writing this review early as I have had an extremely pleasurable experience so far.
From the moment I installed the app to this very moment. Everything has been seamless.
I contacted their customer support to get my store verified. I was met with the most polite and helpful assistant Theo. I can highly recommend this app just on customer service alone.
I am currently in the process of uploading multiple file types to one product which I was unable to do with the previous app I was using.
I recently downloaded the Big Digital Downloads and I like it so far. I had a few questions about my settings regarding a personalized email and Mateo helped me to resolve my issue quickly. He was very helpful in making sure I was all set before our session ended. Thank you!
Mateo really helped me with all the questions I needed. good price for the app and easy to understand/use for the most part.
I love this app and so does my customers
Je suis très satisfaite de l'application. Interface intuitive et facile d'utilisation. J'ai eu besoin d'aide à un certain moment et Theo m'a offert un service à la clientèle de première qualité ! La seule raison pour laquelle je n'ai pas mis 5 étoiles, c'est que j'aurais aimé offrir mes vidéos à l'écoute seulement sans possibilité de téléchargement. Theo m'a assuré que l'équipe travaillait à l'amélioration de l'application et que la suggestion serait faite à l'équipe pour cette fonctionnalité. Je recommande sans aucune hésitation !
So far so good. Leo was very helpful and explained things clearly so that I could complete my work. Great
Works great and their customer service is excellent!
Gracias a Theo por ayudarme, literalmente no pasaron 5 minutos que ya había respondido mi primer mensaje y a los minutos después ya me había ayudado con mi problema. La verdad la atención al cliente un 10 de 10
Great app
Sehr einfach zu bedienen und ein erstklassiger support