BIG Digital Downloads Products

The app is reliable and user friendly. I had a couple of questions, which got answered really fast. I appreciated getting helped by a person instead of a chatbot. Also, we ended up making the experience even better for my customers, which I didn't know was possible. 10/10 recommend.

This is my first time building a shopify store. BIG Digital Downloads was so intuitive that I was set up quick and can easily add products to my store. Really super easy for beginners

Customer service is fast and friendly. While I've had very few issues (mostly my error) they are super quick to reply and walk me through the issue/resolution.

App has a free plan that has everything to sell basically, paying plan come natural when business is growing.

Customer service in seconds by real agents.

From all I downloads is the one Im keeping.

I am preparing to sell my first digital product and was looking for an app to integrate with my current Shopify store. The app set up has been so easy to do and I am excited to begin selling my digital products. I want to give a special shout out to Mateo who I chatted with briefly to help verify my store. I am very pleased with not only the ease of using this app but also the support I received via chat.

I recently started using this digital download app, and it’s been a total game-changer for me. The interface is incredibly user-friendly, making it easy to find, purchase, and download all types of digital products. Whether you’re looking for eBooks, courses, or creative assets, this app has it all. What really sets it apart is the seamless download process—everything is fast, smooth, and just works. Their assistance is also perfect. The founder Leo Is very Friendly and helpful.

Hands down the best key and file sender in the market. It sure needs a few features in it so it can be perfect, like making keys available again if the order was not paid/expired, and also the integration with the amazing new shopify account pages. But hey, their support is stellar with Leo and Mateo always helping me out and being so friendly. I have no regrets at all. Go for it.

Had an issue with a customer, Theo was quick to diagnose the issue and help! great customer service, and great product. nice to have automation as a part of my business

This app has been pretty much self explanatory to set up. Clear and straight forward all the way. As a newbie to creating digital downloads I had done some researcch but I needed a bit of help with a few things related to the exact settings of this app. The super fast personal response has been really great and put my mind at rest. Tnanks a mill.

App works very well would highly recommend but every once in a while it doesn't fulfill orders or is delayed so you have to fulfill manually. Still worth it.