BIG Digital Downloads Products

Just started using this app and had a issue / question and the customer service immidiately came back to me and helped me out within five minutes. Still need to see how the app works on the long run but for the moment I am more than happy with it !

App is easy to use and easy to setup. Support was excellent and assisted with finding a solution to unique request I ran into when integrating this app into a highly custom theme.

Superbe application pour les produits digitaux !
Service client d'une réactivité rare.
Un grand merci

Customer Service is AWESOME! I have hit them up several times and I don't think it has ever taken them more than 10 minutes to reply in the Chat. I had a problem on Christmas Day and the guy who made this app walked me through it step by step on Christmas. I wish my downloads could be downloaded from within my site instead of an email link. That is the ONLY downside to this product. Other than that, it is first class and I highly recommend this guy because he is really nice and supportive and very very understanding! This app is not being run by a major company. From what I was told, the app builder stepped out on Faith and built this thing on his own and he operates the customer service alone. AMAZING!

Eine tolle App und ein richtig guter Support. Bei Fragen und Unklarheiten wurde sofort reagiert. Danke vielmals für die Klärung und Lösung meines Anliegens!

The chat feature links you directly to the creator which I thought wsa fantastic. When I had issues with functionality, he was able to fix it(it was my fault lol) and he is open to suggestions. Great app with great functionality. Much better than the other digital download options.

Very happy with this app. We are using the premium version and it works great so far . This is the 2nd store on which I'm installing the app.

Easy, nice and strong app if you need an app to service digital files to your customers. Great customer service by Leo

Dear BIG Digital Downloads Team,

I wanted to express my gratitude for your fantastic app, which has been extremely helpful in allowing me to provide digital products like license keys to my customers. The app was easy to install and configure, and I was able to use it immediately to automate the sales of my digital products. The user interface is intuitive and easy to navigate, and I appreciate the many features and customization options that the app provides.

I was particularly impressed with the app's ability to generate license keys for my digital products and automatically send them to customers. This has greatly reduced my workload and saved me a lot of time. Additionally, thanks to the app's extensive reporting features, I was able to accurately track and analyze my sales and downloads.

Overall, I am extremely satisfied with the app and would highly recommend it to any Shopify merchants looking to sell digital products. I will definitely continue to use the app and look forward to exploring any future updates and features.

Thank you to the BIG Digital Downloads team for your outstanding work and support!

Application qui remplit bien sa fonction. Interface clair et efficace. Support français au top. N'étant pas très à l'aise avec les quelques lignes de code à copier/coller j'ai demandé de l'aide. C'est Léo le créateur lui-même qui m'a assisté. Mise en place très rapide. Après un test, le mail de réception apparaît comme sur les mock up de l'appli. De toutes les applis similaires que j'ai pu tester, c'est la seule qui me convient vraiment. Bref, je recommande à 100%.