BIG Digital Downloads Products

Customer service is great and fast

Had issues with delivery and Theo was very helpful! Good luck with your move Theo!

Leo the founder is awesome. quick chat, helped me right away, communication is amazing. Love the app and i recommend it to anyone that is looking for a reliable digital downloads app. I deleted shopify's app because they don't support it and Big digital downloads is worth the money.

Theo was a great help with onboarding. Def don't have customer service like this on the internet these days. The reviews werent joking about the customer service. Theo was awesome!

J'ai été impressionné par la réactivité et l'efficacité du service client de BIG Digital Downloads Products. Leur équipe d'assistance est incroyablement réactive et toujours prête à aider. C'est vraiment rassurant de savoir qu'ils sont là pour répondre à toutes vos questions et résoudre rapidement les problèmes éventuels

Quick and friendly support; highly recommended!

Simpel einzurichten, sehr korrekter Kundenservice. Theo konnte mir all meine Fragen beantworten und ist sehr kooperativ.
Auch die Preisgestaltung ist in meinen Augen sehr fair platziert.
Auch features vermisst man keine. Es tut was es soll, nicht mehr und nicht weniger uns so simpel soll es auch sein.

great job

Easy to use, great service.

Very easy to navigate, the checklist was very helpful and it took less than five minutes to set everything up. Theo the representative was a great rep! It was great actually chatting with a human instead of a bot :)