Helhetsomdöme
4,6
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
21 december 2020

I had a problem with my file downloads, and reached out to support on a Sunday evening. The issue was fixed pretty much straight away. Now that's what I call support!

Thunder Online Shop
Storbritannien
4 månader användning av appen
Uplinkly svarade 21 december 2020

Wonderful, we are happy to help and glad the issue was sorted straight away.
Thank you for your continued support and all the best for 2021.

12 juli 2020

This is a great app with many thought out helpful features. Had some small issues and we worked them out quickly and easily. No complaints!

Teasley Martial Arts
USA
3 månader användning av appen
Uplinkly svarade 3 september 2020

Glad to see you made use of our streaming mode :) We commend your work helping the health of your students online during these tough global times. Thanks for the wonderful feedback!

Redigerat 31 mars 2021

Simple and highly configurable. Michael was great at helping us with an order status issue we were encountering

Archetype Themes
Kanada
3 månader användning av appen
Uplinkly svarade 21 april 2021

Wonderful stuff, this is precisely what we were hoping to achieve for this app design. Simple but highly configurable :) Thanks for the best feedback.

26 april 2021

The Uplinky app is fantastic, but my comments will address how amazing and selfless their customer support is, because I cannot think of a single customer support experience in my life, where an agent has done so much more than helping with the issue I contacted them about. Needless to say, I highly recommend Uplinky!

Danny Gordon Art
USA
3 månader användning av appen
5 augusti 2020

I'm using this app to try out products users can download. It integrated easily with my Shopify site and most importantly their support has been super helpful even though we're not a paid account yet. Thank you Michael for helping set up a branded email template!!!

EconInk
USA
2 månader användning av appen
Uplinkly svarade 3 september 2020

We were so happy to help you with a custom-branded email to match your store :) It was a real pleasure working with you.

24 juli 2020

This app works smoothly, and great customer service. I've had no problems so far. I only have one ebook for sale, but as I grow my digital library I plan to stay with UpLinky.

The Creativity Patch
USA
2 månader användning av appen
Uplinkly svarade 3 september 2020

It was so nice to have another business owner using Digital Downloads and Etsy together. Your feedback is so kind. We wish you great success this year with more creativity, positivity, and sales.

Redigerat 2 februari 2021

Truly impressed with how the customer service was responsive, professional, yet friendly. They are going the extra mile to make sure the implementation and launch go well. I strongly recommend Uplinky to anyone wishing to sell digital products or digital variants of products.

Jalie
Kanada
2 månader användning av appen
Uplinkly svarade 21 december 2020

Hi Jalie, we like to make sure launches go smoothly :) Uour feedback means a lot to our team. Thank you!

22 april 2021

I used the app to upload quilt patterns to my Sweet Waddy Jane shop. Michael stuck with me as we problem solved through an error I made when originally uploading the file. It's all fixed, and his patience, competence and persistence was much appreciated.

Sweet Waddy Jane
USA
2 månader användning av appen
6 februari 2021

I like everything. A good application and it's good that you can increase or decrease the tariff plan depending on the quantity of goods and the place. It was difficult for me to find an application for my large volume. And this is completely fine. When I could not understand something, the responsive support service solved my questions and helped me find what I was looking for. I also liked the interface. There are many features that are not available in the standard application.

LadyLunarCat
Ukraina
Ungefär 2 månader användning av appen
Uplinkly svarade 17 mars 2021

Fabulous feedback! We've worked on making sure the interface is easy, but has all those features people love. Thank you for pointing this out!

1 april 2021

The app itself works like a charm. Definitely a welcome upgrade from Shopify's free Digital Download app. We needed to 1) host multiple files per product, 2) assign the same file to multiple products, and 3) product our servers from link sharing. Uplinkly does all that! Plus it's not butt ugly. By far the biggest advantage of going with Uplinkly is the personalized support. Michael has gone above and beyond to help us integrate, even providing input on website tweaks arguably out of the scope of the app. Incredible experience, and we're looking forward to a long term relationship.

ProducerGrind
USA
Ungefär en månad användning av appen
Uplinkly svarade 21 april 2021

Great review, we are so pleased we were able to tick all the boxes you need. Our app uses a simple interface, but has far more functionality than the other apps - which is why people are switching to us :) Thank you for your feedback!