Anmeldelser (485)

Samlet bedømmelse
2,7
Antal pr. bedømmelsesniveau
  • 31 % af bedømmelserne er på 5 stjerner
  • 12 % af bedømmelserne er på 4 stjerner
  • 15 % af bedømmelserne er på 3 stjerner
  • 15 % af bedømmelserne er på 2 stjerner
  • 26 % af bedømmelserne er på 1 stjerner
14. november 2024

We used this app to sell Ebooks and Ebook bundles in our store. We were able to uses this app last year with no issues. Recently, we tried to do the same but did not have success.
The save button would spin and spin without any chance of being able to save. It really messed with our plans to sell these products before a specific date.

365 Days of Baking
USA
12 måneder bruger appen
26. august 2024

Why doesn't this app use my shop's email address while sending?

Velotaxi Frankfurt
Tyskland
Mere end 2 år bruger appen
5. september 2024

I have problems with this app! Customers do not receive download links

Presetground
Spanien
7 måneder bruger appen
10. september 2024

used for ages but very glitchy and big files are nearly impossible to upload

Production Hut
Storbritannien
Cirka et år bruger appen
4. juli 2024

There is a minor problem with the application.

When the purchase process is completed, the file download feature does not appear on the purchase completion page.

The file is only sent by email

* The application does not appear when the Checkout page is modified

HBA Sheets
Israel
18 dage bruger appen
Shopify svarede 9. juli 2024

Hi there, thank you for your review. I'd recommend contacting our support team about this so that we can authenticate you on your store and take a look at this issue for you. You can get in touch via the Help Center: https://shopify.link/vRnL. -Victor, Shopify Support

20. april 2024

App was working really well for about a year. However, for the past couple months, it's been extremely buggy, and Shopify seems to have no solution. It says 'Unsupported' under the settings page. Files don't upload for me anymore, or they upload but I'm not able to save changes. One of my products has 2 digital files attached, but the app only lists 1. I'm not sure if things are getting sent out properly either. I've tested different browsers, different computers... Nothing... So it's basically become useless, and I'm at a point where I need to migrate to a new app. Pretty frustrating...

RS Drums
USA
Mere end et år bruger appen
Shopify svarede 22. april 2024

Hey there, thanks for the review. If you are experiencing issues with the application, try to clear the cache on your browser and try the actions again: https://shopify.link/b7xY. If the issue persists, I would suggest attempting to use a separate browser to see if that does the trick. For example, if you are using Safari - try this on Google Chrome. In the case that it does not resolve the issue that you are experiencing, you can speak with our live support by navigating to the Help Center: https://shopify.link/mLA. -Ollie, Shopify Support

28. marts 2024

The app has been working for two years with no problems. but lately it's been crashing all the time.
And now a message appears: "This application may not work as expected".
It's impossible to contact the developer. I don't know what to do.

digitizingembroidery.shop
Tyskland
Mere end 2 år bruger appen
Shopify svarede 1. april 2024

Hi there. Thank you for sharing your review. At this time, the Digital Downloads app is in maintenance mode. However, we will still implement critical security fixes or fix widespread bugs. You can review our public documentation here: https://shopify.link/vaWl -Mac, Shopify Support

11. april 2024

This app has now crashed on me and i have no way to put digital files to download for my customers. On top of that when it DID work itd send a downlaod link for my videos but itd only let my customers VIEW the video, wouldnt let them actually dopwnload it on mobile

CnC photos
USA
3 måneder bruger appen
Shopify svarede 15. april 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

27. februar 2024

muito bom, mas está aparecendo para mim, que ficará imcopativel como faço para atualizar?

Agnaldo Felipe
Brasilien
6 måneder bruger appen
24. juni 2024

It's working but it's not a niceview

Le Comptoir De La Finance
Frankrig
Cirka en time bruger appen
Shopify svarede 25. juni 2024

Hi, there! Thank you for taking the time to leave us a review for the Digital Downloads app. We appreciate the feedback you've provided us here. If possible, can you please reach out to our Support Team via our Help Center (https://shopify.link/vRnL) so we can collect more context around this feedback and see if it's something we can assist you with? We hope to hear from you! -Imogen, Shopify Support