Anmeldelser (492)

Samlet bedømmelse
2,6
Antal pr. bedømmelsesniveau
  • 31 % af bedømmelserne er på 5 stjerner
  • 12 % af bedømmelserne er på 4 stjerner
  • 15 % af bedømmelserne er på 3 stjerner
  • 15 % af bedømmelserne er på 2 stjerner
  • 27 % af bedømmelserne er på 1 stjerner
11. oktober 2023

The app never worked from day 1. This is very problematic for a new store like mine. Just don't offer this if you can't develop a working app. Support instructed me to uninstall and reinstall. Waste of time.

Urban Nutrition Labs
USA
15 dage bruger appen
Shopify svarede 13. oktober 2023

Hi, there! Thanks for your review and I'm sorry to hear you're having trouble with our app. Uninstalling and reinstalling is a common troubleshooting step that we recommend ...

13. september 2023

Constantly issues happening, files not working, etc.

My Store
Canada
12 dage bruger appen
Shopify svarede 15. september 2023

Hi, there. We appreciate you leaving a review. If you're having trouble with this app our support team would be happy to help here: https://shopify.link/vRnL. This guide may ...

1. august 2014

App doesn't work very well, but when it does its adequate. I tried removing the app, then adding it back into my store, but it 404 errors on the subsequent install.

Sweetpea Cards
USA
Cirka 11 timer bruger appen
2. august 2021

I did all the configuration of the app, but the email is not being sent automatically to my client, could someone help me? How should I proceed?

produtobom.com
Brasilien
11 dage bruger appen
Shopify svarede 10. august 2021

Thank you for reaching out and writing your review. In order to have the digital file automatically sent to your customer after they complete their purchase, you need to ...

6. juni 2023

Not working how it is intended. It was a waste of my time setting up my products, and if I would have gone live with this - It would have been a disaster.
I did reach out to support, who told me "Yep, looks like a problem on our end". But judging from the reviews - this looks like an ongoing issue for months now. Not really comforting. Just ended downloaded a different app and it worked as ...

The Crabby Jelly
USA
11 dage bruger appen
Shopify svarede 10. juni 2023

Hi, there. We appreciate you reaching out and sharing your feedback here. I understand you haven't had an ideal experience using the app and I would like our team to take ...

19. september 2024

this goes out of its way to be clunky and cumbersome. if you're here looking for a solution to sell music, unfortunately this probably ain't it.

Topshelf Records
USA
14 minutter bruger appen
1. august 2024

Shocking app, very poor from Shopify considering the high monthly fees we pay. Does not allow you to add branding to the email that sends the download, so it looks like spam and builds a distrust with your customers

Reggie and Friends
Australien
Cirka 24 timer bruger appen
Shopify svarede 8. august 2024

Hi, there! Thank you for your review. I understand how being able to add your branding to the Digital Downloads email would be beneficial for your business, so I have shared ...

5. februar 2019

App doesn't work...don't use it! Not worth the headache and hassle of resending customers the product

Behind The Bundles
USA
8 dage bruger appen
12. september 2023

Catastrophique... Et le support Shopify n'est absolument pas compétent et ne connait même pas le fonctionnement de l'application.
J'ai passé des jours à charger tous mes fichiers et mes clients ont l'impossibilité de décompresser les fichiers zip générés par l'application.
Pourquoi laisser en ligne une app qui ne fonctionne pas et qui n'a aucun support ??

Bijou de Ré
Frankrig
7 dage bruger appen
14. april 2020

Garbage app. Had to delete it. Would not send links upon fulfilling the order. It would essentially time out and then produce an error message.

Instructional Design Genius
USA
6 dage bruger appen