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We love this app. so glad we found it. It is super easy to use.
I've only started using this app. I'm very happy with it. Thanks. Jason Newland.
https://jasonnewland.com/
Great App so far. I have a question though, is it possible that customers are also able to download the file from their accounts-orders page?
Hey, there! I'm afraid this isn't built into the app at the current time and would require quite a bit of custom coding. If this feature is important to you, there may be a different digital downloads app that can do this. I believe FetchApp might have this ability, but I'd suggest reaching out to them to check: https://bit.ly/38UwA16. In the meantime, I'll be sure to submit this feedback to our developers for you. Thank you. - Brie, Shopify Support
very useful if you plan on selling virtual products.
Hola! la app me parece muy muy buena opción, que hacer en caso de no recibir el enlace de archivo cuando ya realizaron una compra? tengo ese problema gracias!
So far so good.
- Simple and easy
- Handles product variants well.
This app worked at first and now it's not working at all. It will not let me add any products and it wiped my other digital download product away and you're left with an error message if you try to download the product.
Thank you for writing your review and I'm sorry to hear that you've had this issue with the app. I'd be happy to take a closer look at this for you to see if I can determine what the issue is, and hopefully get things resolved for you. Please keep an eye out for my email and get back to me there if you'd like assistance with this issue. -Victor, Shopify Support
In my case is the simplest and most functional I have seen, it is made for everyone who likes to work simple and safe.
For some reason, my customers are not receiving the digital file attachment after purchase. Upon checking on their order in Shopify, I see there is note stating, "This order has no digital attachments" despite me confirming that the file is attached to the product in the settings for download. I am having to send URLs manually. However, when I create an order manually, the details do indicate there is a file attached and the file is sent automatically with an email sent.
Thank you for sharing your feedback, and for letting us know about the problem you've come across here. I'd like to help look into this further, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. Hope to hear from you soon! - Oliver, Shopify Support
great app and seems to work about 70% of the time. usually delivers but sometimes fails to do so. Its also got a little bit of a small file size limit making it hard to use for most digital download videos