Digital Downloads , 437 Rezensionen

Gesamtbewertung
2,8
Anzahl pro Bewertungsstufe
  • 33 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 16 % der Bewertungen sind 3 Sterne
  • 16 % der Bewertungen sind 2 Sterne
  • 24 % der Bewertungen sind 1 Sterne
17. April 2016

It's great to have a free digital download app in shopify. It's easy to use and the fact that you can add different downloads to product variables is great. But the app can be developed, especially the option that customers can download their digital goodies from their account in the store would be very handy. Let's admit no one stores e-mail download links and when the customer lost their download keys the shop owner has to create manual download links. And more importantly in such cases you cannot send an automated new download email to the customer within the app settings>orders page. It sends the old download key which may have ran out of the download limit.

Sahin Designs
Türkei
Mehr als 2 jahre mit der App
15. Februar 2016

I agree with the last two reviews. This app was PERFECT when it allowed for manual fulfillment at a later date, but sent the download immediately upon checkout completion. Now, that functionality has been changed / disabled and support has given me a similar response, stating that functionality was incorrect (although, sounds like at least a few of us didn't think so). Maybe let the app do what customers want, even if it wasn't the original intent?

6131 Records
Vereinigte Staaten
Etwa ein jahr mit der App
28. Oktober 2015

About a third of my customers have not been able to open my downloads because this app requires a desktop computer to download it before transferring to a tablet or phone.

Feldenkrais Wa
Australien
Mehr als 2 jahre mit der App
5. April 2017

App is not working? How do you add/edit attachments?!

Gulush
Vereinigte Staaten
Etwa ein jahr mit der App
4. März 2022

Works great. Our customers buy a digital product and the link to the download is on their receipt and also in a separate e-mail. Just what I was looking for!

Raffle Ticket Software
Vereinigte Staaten
6 monate mit der App
Shopify hat geantwortet 20. März 2022

Thank you for writing your review and I'm delighted to hear that the Digital Downloads app has been great for you! We really appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support

5. September 2016

Really useful app for selling digital products. Simple to set up and easy to run.

Barnaby Co
Vereinigtes Königreich
6 monate mit der App
Bearbeitet am 20. Mai 2018

Almost all my clients write that they don't receive download link. It is written "delayed". So I had 2 bad reviews, because of it. Calling my website scam. And now I have to send manually the purchases to each customer. I suggest to use another application. I am looking for something reliable.

Updated: Sorry. The problem was not in application. But in my payment settings. The link won't be sent until the payment is "captured". My mistake was to choose manual payment capture. If you put in auto mode, the link will be sent automatically.

Peachcreme Com
Malaysia
6 monate mit der App
29. Oktober 2016

Great app, very easy to use and it has been working very well for us. My only complaint is that it would be nice to offer more than one file. If I wanted to sell a bundle of books/downloads, it would be nice to be able to do that.

Real Life Rosary
Vereinigte Staaten
Etwa 3 jahre mit der App
11. April 2020

I'm pretty new on shopify, trying to sell some digital products, and I've been trying to understand why I can't display the link on the check out page and after spending hours on the issue I realized that there is something wrong with the app. It simply does not provide the digital download link at checkout. Needs to be fixed.

SavingNil
Türkei
Etwa 2 jahre mit der App
8. August 2017

It's very useful, I have had this app since I opened my shop.
u t I have a big problem: you can only attach one documents, so whenever I have several for one product (and it happens a lot) I compile it into one rar file.
It seemed like the perfect solution, except for people downloading the goods and not being able to open rar files.

Anyway we could be sharing several documents for one product?

Epicfrench
Frankreich
Etwa 2 jahre mit der App