Digital Downloads , 437 Rezensionen

Gesamtbewertung
2,8
Anzahl pro Bewertungsstufe
  • 33 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 16 % der Bewertungen sind 3 Sterne
  • 16 % der Bewertungen sind 2 Sterne
  • 24 % der Bewertungen sind 1 Sterne
16. August 2020

The app has been great until very recently, I thought the issue was fixed but now it randomly doesn't full-fill orders and I am having to send our manual links, it's generating a few complaints from customers and I am looking into an alternative.

Virtualslay
Spanien
11 monate mit der App
Shopify hat geantwortet 1. September 2020

Thank you for sharing this review, and letting us know about the troubles you've encountered with download links not being sent to customers. I'd like to help look into this further, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Rae, Shopify Support

Bearbeitet am 14. Juli 2017

This is awesome! Especially with it being free and it integrates itself so you do not have to add any codes to the theme.

The only thing I wish for in the future - I would even maybe pay for it... Is hopefully they will add a subscription service for the digital downloads.

my site: lsphotoshopactions.com

Lindsay Smith Photography
Vereinigte Staaten
2 monate mit der App
15. November 2019

Très bonne application, claire, simple, pratique. J'apprécie également beaucoup la gratuité. Je ne comprends pas les mauvaises notes.

Statuette occulte
Frankreich
2 monate mit der App
3. März 2017

It's a very great start to a digital delivery service. It is a bit clunky and would be very nice if we could load more than one file to be downloaded. It would cut down on a lot of support time spent describing to people how zip and pdf files work. It would be even better if we could also have this just integrated into the listing instead of having the separate app. All in all, it's pretty cool if you only have one file. Thank you so much for your work. Please keep on improving. Excellent start.

Qtsylife
Vereinigte Staaten
11 monate mit der App
3. August 2013

At the moment, it needs a bit of tweaking. The technical dept are on it and I hope will figure it out soon.
My digital download App keeps disconnecting.
I like the idea of an immediate download instead of being sent to E Mail. That would make it much more professional. (is someone reading this?)
I have requested also that any uploaded digital products are able to be seen in the control panel page. When you have hundreds of products, it is not feasible to keep checking if every one has been uploaded.
I love shopify, easy and efficient. and it gives me what I need.
I will be monitoring how well technical respond to these challenges.
Yes I would recommend. But help me to do it with more confidence.

people2employ.co.uk
Vereinigtes Königreich
Etwa ein jahr mit der App
Bearbeitet am 31. Januar 2023

The customer service agent is helping me patiently, so I will update my previous review. I am hoping the app issue can be solved soon, so I can start to sell

Eve Bee Psychic Reading Studio
Vereinigte Staaten
10 monate mit der App
18. November 2019

Decent design but had customers complaining about "corrupt" files and other errors when opening PSD files. I switched back to dropbox links and haven't had any issues since.

DesignSupply.Co
Vereinigte Staaten
10 monate mit der App
18. November 2013

So far this app seems to be working for us. The only issue that we have experienced is not being able to download via an ipad using Chrome.

TAHA Store
Vereinigte Staaten
Etwa ein jahr mit der App
1. August 2014

I have been testing this for several days now and I have not experienced any problems. The download emails have never taken more than a minute to show up.

I was wondering if anyone has been able to get access to the attachment URL as specified in the email template ({{ attachment.shop_url }}) but on the customer orders page?

A great feature to add would be to produce unique keys with the download from a list. This seems like a standard feature on other paid apps but could work so much better if it was integrated with Digital Downloads.

IO Industries Inc.
Kanada
2 monate mit der App
22. November 2019

It worked for a while and it works well if you have very few orders during the day. In case of release of products and high traffic, the download does not start and the email with the link arrives after 48 hours. My file was 1Mb. After this I had another issue that does not make sense: the app marked as fulfilled an order that included both a product to be shipped and a digital download.

Stockholm17
Vereinigte Staaten
10 monate mit der App