Rezensionen (485)

Gesamtbewertung
2,7
Anzahl pro Bewertungsstufe
  • 31 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 15 % der Bewertungen sind 3 Sterne
  • 15 % der Bewertungen sind 2 Sterne
  • 26 % der Bewertungen sind 1 Sterne
5. Mai 2022

Great free app! Working very good! But there's one feature that i need( not only me i think), when clients cant get access to download link through theirs accounts on a website. Already checked this, there is a order status page link in theirs order information, but when you click on it - nothing happens. I have already contacted support several times , but never receive any reply. I know this app is close source, and you cant really edit code of it, but to fix it - its like 2 seconds with few lines of code. So please consider this.

CGHELIOS
Ukraine
Mehr als ein jahr mit der App
Shopify hat geantwortet 6. Juni 2022

Hi, there. Thanks so much for taking the time to leave a review for us here on Digital Downloads. I'm sorry to hear about this link issue you're having with your order confirmation emails. I'm happy to pass along the information about this situation to our team, but I strongly recommend that you reach out to the live team regarding this, as it could very well be account-specific. I would stress to the advisor you connect with that you're having persistant issues with your order confirmation emails, and that links within them are not working. They may be able to get in touch with our Technical Team for some assistance. You can use this link here to reach them: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

Bearbeitet am 31. Januar 2023

The customer service agent is helping me patiently, so I will update my previous review. I am hoping the app issue can be solved soon, so I can start to sell

Eve Bee Psychic Reading Studio
Vereinigte Staaten
10 monate mit der App
2. Juni 2016

Easy to use and a good free app to get started with. Does have some limitations as you can't bulk upload files etc but does what it says.

Maplogic
Vereinigtes Königreich
Mehr als ein jahr mit der App
Bearbeitet am 14. Juli 2017

This is awesome! Especially with it being free and it integrates itself so you do not have to add any codes to the theme.

The only thing I wish for in the future - I would even maybe pay for it... Is hopefully they will add a subscription service for the digital downloads.

my site: lsphotoshopactions.com

Lindsay Smith Photography
Vereinigte Staaten
2 monate mit der App
15. November 2019

Très bonne application, claire, simple, pratique. J'apprécie également beaucoup la gratuité. Je ne comprends pas les mauvaises notes.

Statuette occulte
Frankreich
2 monate mit der App
18. November 2019

Decent design but had customers complaining about "corrupt" files and other errors when opening PSD files. I switched back to dropbox links and haven't had any issues since.

DesignSupply.Co
Vereinigte Staaten
10 monate mit der App
17. Juni 2023

Not being able to upload pdf file as digital product resolve this as soon as possible or suggest solution

Googleemart
Indien
3 monate mit der App
Shopify hat geantwortet 20. Juni 2023

Hi there. Thank you for your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this with you: https://bit.ly/2AWw5VA. - Moira, Shopify Support

3. August 2013

At the moment, it needs a bit of tweaking. The technical dept are on it and I hope will figure it out soon.
My digital download App keeps disconnecting.
I like the idea of an immediate download instead of being sent to E Mail. That would make it much more professional. (is someone reading this?)
I have requested also that any uploaded digital products are able to be seen in the control panel page. When you have hundreds of products, it is not feasible to keep checking if every one has been uploaded.
I love shopify, easy and efficient. and it gives me what I need.
I will be monitoring how well technical respond to these challenges.
Yes I would recommend. But help me to do it with more confidence.

people2employ.co.uk
Vereinigtes Königreich
Etwa ein jahr mit der App
6. März 2021

It's good but slow. All my customers say they don't get their link to download until hours later. if the links popped up faster, this app would be amazing!

www.HairPerfexion.com
Vereinigte Staaten
9 monate mit der App
Shopify hat geantwortet 16. März 2021

I'm glad to hear that you're enjoying using the app but am sorry to hear about these slow delivery speeds! I would recommend reaching out to our support team directly so that you can be authenticated on your store, and this issue looked at more closely for you: https://bit.ly/2AWw5VA.

Thank you for taking the time to write your review and provide us with your feedback. -Victor, Shopify Support

22. November 2019

It worked for a while and it works well if you have very few orders during the day. In case of release of products and high traffic, the download does not start and the email with the link arrives after 48 hours. My file was 1Mb. After this I had another issue that does not make sense: the app marked as fulfilled an order that included both a product to be shipped and a digital download.

Stockholm17
Vereinigte Staaten
10 monate mit der App