Digital Downloads , 436 Rezensionen

Gesamtbewertung
2,8
Anzahl pro Bewertungsstufe
  • 33 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 16 % der Bewertungen sind 3 Sterne
  • 15 % der Bewertungen sind 2 Sterne
  • 24 % der Bewertungen sind 1 Sterne
3. Juni 2018

This is a good free app. A couple of things to consider:

If you're just selling digital goods on their own, this app automatically fulfills the order by default (sending the customer a download link). Which is good.

If you sell a product that is both physical and digital (for example I sell a physical poster, with an accompanying downloadable PDF) by default the app will fulfill this order (or at least the line item in question). This means your order doesn't show up in your list of open orders, so you wouldn't know that there is a physical item that needs dispatching (without relying on being vigilant). To counter this, you can change the settings on the digital attachment to 'manual fulfillment', which stops this. However, if you do this, the digital download link only gets sent to your customer once you've dispatched the physical product (or marked that line item as fulfilled). So if you receive an order on a Friday and don't ship it til Monday, your customer will only receive the download link on the Monday, which isn't great.

To make this app 5*, it needs a 3rd setting which automatically fulfills the digital items (sends download links to customer straight away) but also leaves the physical item unfulfilled, so that you can follow your usual dispatch process.

Darenare
Vereinigtes Königreich
Etwa 5 jahre mit der App
15. September 2017

Works great for what it does. Would love to see a feature of bundling already uploaded files into new products. Saves Shopify storage and makes my life easier. Much easier also to avoid duplicates. That's the only thing I am missing. Everything else works well.

Andre Distel Photography
Deutschland
Mehr als 3 jahre mit der App
5. Mai 2016

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

Mastering The Mix
Vereinigtes Königreich
Mehr als 3 jahre mit der App
16. Dezember 2016

Effective. Works well. Wish it could do this, however, but I don't think it can: Sell 'drip' products where files are released over a series of days/weeks/months.

Pure Hearts International
Vereinigte Staaten
Mehr als 3 jahre mit der App
29. Oktober 2016

Great app, very easy to use and it has been working very well for us. My only complaint is that it would be nice to offer more than one file. If I wanted to sell a bundle of books/downloads, it would be nice to be able to do that.

Real Life Rosary
Vereinigte Staaten
Etwa 3 jahre mit der App
20. Oktober 2022

The app works, but you can attach only one file (or I haven't been able to find a way to attach more.
I sell digital products with a PDF manual, and it would be nice to have the option to attach more than one file.

Dreamframer Art
Vereinigte Staaten
Etwa 3 jahre mit der App
Shopify hat geantwortet 1. November 2022

Thank you for writing your review and I'm glad to hear that the Digital Downloads app has been working well for you. At this time, you are correct that it is not possible to add multiple files to a single product, and I can see why this feels restrictive. I will pass on your suggestion to our development team for them to consider. -Victor, Shopify Support

18. November 2014

Nice app for digital content downloads and eBooks.

VowFit
Kanada
Fast 3 jahre mit der App
7. Dezember 2017

Thank you for this! This has enabled me to sell my music digitally online!. One complaint I have received from a customer though, is that there is a popup advert after paying for a product with Digital Download, and the download page. Not sure if this is the app or if this is a shopify thing?

Tmacmusic
Vereinigtes Königreich
Mehr als 2 jahre mit der App
7. Februar 2015

This is a good app and I would rate it 5 stars if it wouldn't mark a product as fulfilled if "requires shipping" is checked. I have books that have 3 options: digital, physical, or both. I let customers add the digital for a fraction of the cost of buying both separately and it's been a great upsell for me.

Problem is that if I have Shopify auto fulfill the "both" order it marks the entire line item as fulfilled and thus the entire order and risks that order not being fulfilled.

I don't want to create several different products that are visible to customers and shopify does not allow hidden products or products with no category to be added to a bundle.

I did contact shopify and they said I had 2 options: fulfull all orders manually or give customers a 100% discount code for the digital product. Both options are a hassle and I'm still looking for a good solution.

As a side note to a below comments, I have received zero complaints about being able to download the file from the link provided, and had no problem figuring out how to set the download for a product.

Steve Rude Art
Vereinigte Staaten
Mehr als 2 jahre mit der App
3. August 2017

Please upgrade app to allow multiple files per product. Zip files are difficult for many customers to open and require that we send them alternate download links.

Vidcat 3
Vereinigte Staaten
Mehr als 2 jahre mit der App