Digital Downloads , 437件のレビュー

総合評価
2.8
評価レベルごとの件数
  • 評価の33%は5つ星です
  • 評価の13%は4つ星です
  • 評価の16%は3つ星です
  • 評価の16%は2つ星です
  • 評価の24%は1つ星です
2016年4月17日

It's great to have a free digital download app in shopify. It's easy to use and the fact that you can add different downloads to product variables is great. But the app can be developed, especially the option that customers can download their digital goodies from their account in the store would be very handy. Let's admit no one stores e-mail download links and when the customer lost their download keys the shop owner has to create manual download links. And more importantly in such cases you cannot send an automated new download email to the customer within the app settings>orders page. It sends the old download key which may have ran out of the download limit.

Sahin Designs
トルコ
アプリの使用期間:2年以上
2020年4月11日

I'm pretty new on shopify, trying to sell some digital products, and I've been trying to understand why I can't display the link on the check out page and after spending hours on the issue I realized that there is something wrong with the app. It simply does not provide the digital download link at checkout. Needs to be fixed.

SavingNil
トルコ
アプリの使用期間:約2年
2017年8月8日

It's very useful, I have had this app since I opened my shop.
u t I have a big problem: you can only attach one documents, so whenever I have several for one product (and it happens a lot) I compile it into one rar file.
It seemed like the perfect solution, except for people downloading the goods and not being able to open rar files.

Anyway we could be sharing several documents for one product?

Epicfrench
フランス
アプリの使用期間:約2年
編集日:2021年7月14日

This works well to add a single file to a product. However, it is exceedingly irritating to have to make adjustments on the variant level instead of product level. Ex, to change the fulfillment settings from automatic to manual. Or to add files - you have to individually add each file to each variant. I feel like there should be a tick box, or something in the general settings, to choose to make these changes on the product level. If digital downloads are a core piece of your business and you have a wide inventory, I would look at using another app!

Beehive Wool Shop
カナダ
アプリの使用期間:2年弱
Shopifyが返信しました 2021年7月29日

Thank you for providing your feedback to us here and I can appreciate why the suggestions you have made would make the Digital Downloads app a more intuitive and useful app to use for your Shopify store. I will be sure to pass your feedback onto our development team as merchant feedback is heavily considered when upgrading and improving the platform and our apps. -Victor, Shopify Support

編集日:2020年3月4日

This app works did not work for us. It would be nice to be able to use an upload in more than one purchase option. I'm sure the support team will get it working soon.
https://avroliner.com
https://www.kinkytoy.store

Avroliner Project
カナダ
アプリの使用期間:2年弱
2020年10月31日

This app is just ok. Has basic features that allows to upload big files, but lacks lots of other important features.

Miasma Records
ポルトガル
アプリの使用期間:1年以上
Shopifyが返信しました 2020年11月3日

Thank you for taking the time to provide your feedback here. I'd like to hear more about the types of features that you'd be interested in seeing here, so I'll follow up with you via email for some more details. Cheers! - Brie, Shopify Support

編集日:2018年4月12日

This APP automatically fulfills the order even when we set not to do it on shopify checkout settings page. It messes up all of our orders follow up. (After a while we discovered that this is configurable at the app settings, but it forces you to set each variant at a time).

Conectme
ブラジル
アプリの使用期間:1年以上
2021年10月24日

So far, my customers are getting their downloads. I reached out to customer service regarding a server error I am getting on Safari and Firefox and that the app does not function properly on either of those browsers. They did ask for screenshots of the error message, which I just sent them. However, I don't believe they're going to fix the problem on either of those browsers based their responses so far.

Sarah Soward
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2021年10月25日

Hi there. Thank you so much for taking the time to leave this review and provide us with your feedback. We are sorry to hear you are experiencing this issue, however. I hope that our live support team is able to take a closer look once they receive the screenshots you took.

That said, something else you can try is re-installing the app to see if you are still getting the same issue upon re-installation. I also suggest clearing all your browser history, cookies and cache before doing so. Thanks again for your review! -Marty, Shopify Support.

2019年8月6日

For my clients that download on desktop, this app works great. But for clietns that download my contents on their mobile, this is not working... Does anyone have better solution for digital downloads?

Trendy Visuals
ブラジル
アプリの使用期間:1年以上
2020年10月23日

We have a customer that purchased 14 downloads and only received 10 links. I checked the download limits (all zero). The customer also fowarded me all the emails they received, so I confirmed only 10 links. What could have caused this and how can we fix it?

NFP Sports CT West
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2020年11月5日

Hi, there! I'd be happy to take a closer look into this for you. The one thing that comes to mind is the customer having some sort of filter that began marking the digital deliveries as spam. I'll follow up with you via email so we can do some troubleshooting together. Talk to you soon! - Oliver, Shopify Support