리뷰 (492)

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2020년 12월 4일에 편집됨

I find Digital Downloads is quite simple to use. At first I was frustrated that there was no "How To" explanation of how to use the app in the app store.
I was putting the cart before the horse. Shopify Help had an easy to understand video on how to use Digital Download. I searched for a How to Use Digital Downloads in shopify help, came accross the "How To Use" video and the rest was a no brainer.
Digital Downloads works perfect for me.

Wide World of Radio
미국
앱 사용 기간 3년 초과
답글 Shopify개 2020년 11월 17일

Thanks for sharing this feedback. We have a great help document that outlines how to upload digital downloads here: https://bit.ly/2IIqtCq. If you're looking to attach digital downloads to an existing product instead, just make sure to follow these steps: https://bit.ly/3lSPrxH. Once a customer purchases a digital product, they will receive a link to download it on their end. You can read more details on this here: https://bit.ly/2UD7SdD.

If you'd prefer to speak with our team about this over the phone, please visit our Help Center (https://bit.ly/3kyE10s) to request a callback. However, I'm also going to follow up with you via email so we can chat through this process in more detail. I'll be in touch soon! - Rae, Shopify Support

2016년 8월 13일

This is a robust app and works just fine!

Creators Cup Coffee
미국
앱 사용 기간 2년 초과
2018년 10월 9일

I find this app really quick and easy to use, once I got a good feel for how it works. I have had no issues with it so far and have been using it for a few months.

The Digi Dame Party Shoppe
오스트레일리아
앱 사용 기간 2년 초과
2019년 3월 21일

LOVE IT and easy to use (for me &) for my customers for free digital files and paid digital files. DEFINATELY worth having!

Tenorex GeoServices: Mining Office & Rock Shop
캐나다
앱 사용 기간 2년 초과
2020년 10월 24일

I own an art-based (fantasy maps) and this works perfect for what I wanted. Simple upload of my files (including zip) and instant access for my customers. I did add a custom checkout thank you page for files to be accessed easier by my customers.

Deven Rue
미국
앱 사용 기간 2년 초과
2020년 5월 30일

I only use this app for one product but it works really well and was easy to set up and run. You can see it in use here:
https://halcyonblue.com/products/free-guide-to-uk-cmt-manufacturing

Halcyon Blue Ltd
영국
앱 사용 기간 2년 초과
2020년 4월 9일

This did not work at all. Did not provide the digital download at checkout, nor did it send an email with the link.

Paper Pony Co.
미국
앱 사용 기간 대략 3년
2018년 1월 20일에 편집됨

Over 2 years of digital downloads and so far this app has worked perfectly and its free.
www.BuyExcelTemplates.com

Buytemplates
미국
앱 사용 기간 2년 초과
2017년 2월 4일

Great app that delivers what is expected

Cornerstone Tees
캐나다
앱 사용 기간 2년 초과
2022년 1월 19일

Was working fine but now it's buggy and won't let me add any new digital products. Shame as it worked fine previously

Nabeel Khan Art
오스트레일리아
앱 사용 기간 거의 3년
답글 Shopify개 2022년 1월 31일

Hi, there. Thank you for taking the time to leave a review for us. I'm sorry to hear that the application is not behaving as expected, and we appreciate you letting us know about the issue.

You can try using a different web browser to login to your Shopify Admin and access the application. If the application works in the new browser, I recommend clearing the cache and cookies of the previous browser, as this should clear the problem. If the issue persists in the new browser, I recommend uninstalling, and then reinstalling the application.

If you find that the above steps haven't resolved the issue, then please reach out to our Live Support team so you can connect with one of our advisors. They can do some more detailed troubleshooting, and help find a solution. You can use the following link to contact that: https://bit.ly/3c5icUc -Imogen, Shopify Support