리뷰 (492)

전체 평점
2.6
평점 수준당 개수
  • 평점의 31%가 별 5개입니다
  • 평점의 12%가 별 4개입니다
  • 평점의 15%가 별 3개입니다
  • 평점의 15%가 별 2개입니다
  • 평점의 27%가 별 1개입니다
2020년 8월 12일

Incompatible with Safari. I've reached out to Shopify support about this issue but what you would think would be a fluid conversation takes DAYS for a response and no solution has been achieved or discussed.

Nick Noir
미국
앱 사용 기간 대략 2년
답글 Shopify개 2020년 9월 1일

Hi, there! I'm sorry to hear that you've had trouble contacting us - our support is experiencing large volumes of requests at the moment, so it may take longer than usual for ...

2016년 3월 25일

A nice start, but one star from me until you can attach multiple files to the same product variant. Shopify's suggestion of attaching a .zip file is useless: many people don't know how to use them, and we lose the vast number of customers who are purchasing on mobile devices that can't handle .zip files.

Ocrb
미국
앱 사용 기간 대략 2년
2016년 6월 22일

SUPER simple to use and lets you upload any kind of content to the cloud very useful love it!

Chemseal Pixelsupply
미국
앱 사용 기간 1년 초과
2018년 9월 19일

great app and seems to work about 70% of the time. usually delivers but sometimes fails to do so. Its also got a little bit of a small file size limit making it hard to use for most digital download videos

SturmanPhoto
미국
앱 사용 기간 대략 6년
2021년 1월 21일에 편집됨

Hi, Also NOT WORKING since 48hours, I´m also loosing sales. KEEP. GETTING SERVER ERROR MESSAGE. Please help ASAP

THE PRINTABLE CØNCEPT™
캐나다
앱 사용 기간 6년 초과
답글 Shopify개 2021년 1월 25일

Hello! I'd be happy to take a closer look into this with you. I'll be sending you an email shortly to gather more information and we can troubleshoot together. Talk to you ...

2017년 9월 10일

My customers can get their programming so much easier than before. Great and easy app to use and edit. Gotta Try It! Aloha!

Kawikados
미국
앱 사용 기간 1년 초과
2023년 8월 5일

I have used digital downloads for YEARS. For the past few months I’ve experienced numerous issues with my customers not being able to download their orders. I can’t get into products to attach files as well. Service has been not helpful. No explanation. No we will fix it etc. The last support email suggested I switch to a different provider. If only that was so easy when you have 1000+ digital ...

Parker on the Porch
미국
앱 사용 기간 6년 초과
답글 Shopify개 2023년 8월 8일

Hi, there. Thanks for taking the time to leave your review here with us. I'm sorry to hear of the recent issues you're experiencing with our Digital Downloads app, along with ...

2020년 11월 4일

App stopped working due to cookies updates. (It needs to be updated to support the SameSite cookie security changes made to Chrome 80.) Sent multiple emails to the developer. No response. Super frustrating.

Snarky Crafter Designs
미국
앱 사용 기간 6년 초과
답글 Shopify개 2020년 11월 5일

Thank you for sharing this feedback with us, and for letting us know about your experiences with the app. An update to Chrome earlier in the year changed the way it handles ...

2014년 1월 31일

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

Michael Kory Fitness
미국
앱 사용 기간 거의 6년
2018년 1월 2일

I sell knit kits that include the yarn and the digital pattern. We have over 1500 sku's and most products have over 15 different color variants which means I have to upload the pattern for each variant! Not fun. Plus I have to go back into the digital download app and adjust the settings for a manual fulfillment for EACH PRODUCT! If they would make it easy to do a bulk digital download and a bulk ...

Pepperberry Knits
미국
앱 사용 기간 대략 6년