리뷰 (485)

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2.7
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2016년 7월 7일

did love this now all of a sudden won't let me upload my files

Digitizersfriend Embroidery
미국
앱 사용 기간 11개월
2018년 11월 27일에 편집됨

Basic app. Mostly does what it says for free but has some significant drawbacks.

The basic setting is 'unlimited instant downloads'. If you have mixed products which include a download plus a physical product, or if you want to limit the number of downloads per purchase, you have to reload the app page and edit each item individually. There is no way to change the basic setting - very annoying when you need to change it for every single item.

Update: Having used this app for a while now and find it does not work consistently. I too often have to email customers the downloads because they can't access them. Have now also installed Sky Pilot and find that a much better app. Have deleted Digital Downloads.

I Wool Knit
오스트레일리아
앱 사용 기간 2년 초과
2016년 4월 17일

It's great to have a free digital download app in shopify. It's easy to use and the fact that you can add different downloads to product variables is great. But the app can be developed, especially the option that customers can download their digital goodies from their account in the store would be very handy. Let's admit no one stores e-mail download links and when the customer lost their download keys the shop owner has to create manual download links. And more importantly in such cases you cannot send an automated new download email to the customer within the app settings>orders page. It sends the old download key which may have ran out of the download limit.

Sahin Designs
터키
앱 사용 기간 2년 초과
2017년 9월 15일

Works great for what it does. Would love to see a feature of bundling already uploaded files into new products. Saves Shopify storage and makes my life easier. Much easier also to avoid duplicates. That's the only thing I am missing. Everything else works well.

Andre Distel Photography
독일
앱 사용 기간 3년 초과
2016년 5월 5일

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

Mastering The Mix
영국
앱 사용 기간 3년 초과
2015년 10월 28일

About a third of my customers have not been able to open my downloads because this app requires a desktop computer to download it before transferring to a tablet or phone.

Feldenkrais Wa
오스트레일리아
앱 사용 기간 2년 초과
2022년 6월 24일에 편집됨

i really loved this app before the update. Befoe the update you could add files to draft products now you have to make the listing live to add the digital files which defeats the purpose and makes thing difficult if your store is mainly all digital downloads becasue a customer might try to buy the product when there is no file attached. like why who thought that was a smart idea?now if you add product it dose show up in the app and how can you add file if the app dose not show the item, the work around is going on chrome. so that's fun

Danidigitalstudio
미국
앱 사용 기간 2년 초과
답글 Shopify개 2022년 7월 17일

Thank you for taking the time and sharing this feedback with us. We understand that being able to attach files to draft products is important to you, and we'd be happy to share this feedback with our development team. We appreciate you for providing this feedback as they are taken into considerations on future releases. Thanks again. -Elias, Shopify Support

2016년 12월 16일

Effective. Works well. Wish it could do this, however, but I don't think it can: Sell 'drip' products where files are released over a series of days/weeks/months.

Pure Hearts International
미국
앱 사용 기간 3년 초과
2023년 9월 9일

Terrible app, terrible support, couldn't get help for the issues, and many users are experiencing errors download through this app, but not on any other app, with the same exact files. Don't use it, or you will be hiring another support member to help handle all of the download error emails to come.

ModernMetalSongwriter
미국
앱 사용 기간 10개월
답글 Shopify개 2023년 9월 12일

Thank you for taking the time to write your review and we appreciate your feedback on how we can improve the Digital Downloads app. -Victor, Shopify Supprot

2020년 4월 11일

I'm pretty new on shopify, trying to sell some digital products, and I've been trying to understand why I can't display the link on the check out page and after spending hours on the issue I realized that there is something wrong with the app. It simply does not provide the digital download link at checkout. Needs to be fixed.

SavingNil
터키
앱 사용 기간 대략 2년