리뷰 (484)

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2.7
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2022년 6월 1일

Shopify missed the boat here. Many digital creators have multiple files per product and you cannot do that with this product.

hitherandyonstudio
미국
앱 사용 기간 9개월
답글 Shopify개 2022년 6월 21일

Thank you for writing your review and for providing us with your feedback and suggestion. I can certainly see why having the option to add multiple files to a single product would be helpful to you when selling digital files, and we appreciate you making your recommendation here. I will submit your comments to our development team for them to consider. -Victor, Shopify Support

2017년 3월 21일에 편집됨

Basic app, good because free and no limits, but has its internal limit.
Only a few liquid variable can be added to the mail template and that's a huge set back.

Lacavealaine8
프랑스
앱 사용 기간 9개월
2014년 8월 1일

I have been testing this for several days now and I have not experienced any problems. The download emails have never taken more than a minute to show up.

I was wondering if anyone has been able to get access to the attachment URL as specified in the email template ({{ attachment.shop_url }}) but on the customer orders page?

A great feature to add would be to produce unique keys with the download from a list. This seems like a standard feature on other paid apps but could work so much better if it was integrated with Digital Downloads.

IO Industries Inc.
캐나다
앱 사용 기간 2개월
2013년 11월 18일

So far this app seems to be working for us. The only issue that we have experienced is not being able to download via an ipad using Chrome.

TAHA Store
미국
앱 사용 기간 대략 1년
2018년 3월 4일

Great app! Easy to install and set up! Highly recommend!

Retail Discount
오스트레일리아
앱 사용 기간 2개월
2019년 7월 18일

It started well but then suddenly stopped working. It deleted files and I was unable to upload new ones.

PremiumCV
독일
앱 사용 기간 9개월
2018년 2월 6일

Great app! Easy to use to control digital downloads!

Direct Sales Reps Events
미국
앱 사용 기간 2개월
2020년 3월 27일

The app worked in the beginning but after it is not fulfilling any order, not providing any link in the checkout and not sending any mail with the lin, I have to do all of this manually. basically is like if the app is not installed. I already tried to modify all the options in the app but nothing works. the app needs to be fix.

Molly on the prod
콜롬비아
앱 사용 기간 3개월
2021년 10월 5일

Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?

GRAUX | Inspiring Guitar Loops
벨기에
앱 사용 기간 8개월
답글 Shopify개 2021년 10월 11일

Hi, there. Thank you for reaching out and bringing this to our attention. It looks like we'll need to take a closer look at your account in order to resolve this issue. Please visit the Shopify Help Center (https://bit.ly/2Vt7Et5) and we'd be happy to assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

2021년 9월 9일

i am unable to download this app to my shopify. i left 3 messages and haven't retrieved a response back at all.

Glam She Couture
미국
앱 사용 기간 3개월
답글 Shopify개 2021년 9월 14일

Hi, there. Thank you for reaching out and taking the time to leave this review. We are sorry to hear you are experiencing this issue. I would recommend clearing your browser history, cache and cookies before trying to download the app again. You could also try an incognito or private browser or an entirely different web browser as a test.

If you're still running into issues with Digital Downloads after these tests, please get in touch with our Support team by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and logging into your account. Take care! -Marty, Shopify Support