리뷰 (492)

전체 평점
2.6
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2021년 1월 20일

Can someone please help me it keep saying server error please help. I’m loosing sales because of this issue this is my third time reaching out for assistance. Again please help thank you very much

CharmedbyTrina
미국
앱 사용 기간 9개월
답글 Shopify개 2021년 1월 21일

Hey, there! I'd be happy to take a look at this with you. I'll send you an email shortly for more information and we can troubleshoot together. Speak soon! - Brie, Shopify Support

2017년 3월 29일

Great app, we often have orders with both digital products and physical items and this app seamlessly allows customers to download their files from the Thanks For Buying page. The "Create a Manual Link" facility is great as well for sending one-offs to customers who haven't/can't go through the shopify checkout.

Simple, easy, reliable, flexible.

The Edge Products
오스트레일리아
앱 사용 기간 7개월
2016년 3월 23일

Works pretty well, but lacks a few features that would make it more convenient to use. For example, there is no way to make bulk edits to the settings for all items - we wanted to change the download limit for our products, but there is no way to set them all at once, so we have to change each of the 1,700 individually.

Luckyfish Art
미국
앱 사용 기간 7개월
2017년 1월 19일에 편집됨

It does the job, but it would be very helpful to set the download limits at a global level instead of individually. But, most importantly, I'd love to be able to add more than one file.

EDIT: I'm increasing my star because I found I can attach a zip file.

My only wishlist for this app is that we have the ability to send a note to customers when we update the file giving a summary of what changed.

Style Sew Me Patterns
미국
앱 사용 기간 6개월
2017년 10월 9일

Wish the download link integrated with the customer account. Hyperlinking the product does the customer no good in the future... it would be nice if the download link was stored in the account too.

Methodist Hill Quilt Studio
미국
앱 사용 기간 5개월
2021년 1월 17일

Great App so far. I have a question though, is it possible that customers are also able to download the file from their accounts-orders page?

Webdevs
독일
앱 사용 기간 5개월
답글 Shopify개 2021년 1월 18일

Hey, there! I'm afraid this isn't built into the app at the current time and would require quite a bit of custom coding. If this feature is important to you, there may be a different digital downloads app that can do this. I believe FetchApp might have this ability, but I'd suggest reaching out to them to check: https://bit.ly/38UwA16. In the meantime, I'll be sure to submit this feedback to our developers for you. Thank you. - Brie, Shopify Support

2023년 6월 12일

Hola! la app me parece muy muy buena opción, que hacer en caso de no recibir el enlace de archivo cuando ya realizaron una compra? tengo ese problema gracias!

somera
멕시코
앱 사용 기간 5개월
2020년 9월 8일

For some reason, my customers are not receiving the digital file attachment after purchase. Upon checking on their order in Shopify, I see there is note stating, "This order has no digital attachments" despite me confirming that the file is attached to the product in the settings for download. I am having to send URLs manually. However, when I create an order manually, the details do indicate there is a file attached and the file is sent automatically with an email sent.

Cell-e
미국
앱 사용 기간 5개월
답글 Shopify개 2020년 9월 10일

Thank you for sharing your feedback, and for letting us know about the problem you've come across here. I'd like to help look into this further, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. Hope to hear from you soon! - Oliver, Shopify Support

2021년 6월 1일

Good while it lasted. I used this digital download app for downloadable purchases and freebies on my blog using the Shopify Lite (Buy Button) only plan. Unfortunately, effective end of May 2021 this app doesn't work anymore for Shopify lite/Buy button only users so I have to find an alternative. Otherwise, my experience with Shopify digital downloads was great...while it lasted.

Impurrfectlife shop
미국
앱 사용 기간 4개월
답글 Shopify개 2021년 6월 9일

Hi, there. Thank you for taking the time and sharing this feedback with us. I wasn't able to find any changes made to the Shopify Lite plan or the Digital Downloads app in our changelog (https://bit.ly/3vOQnrP) for May 2021. Nevertheless, our Support team would be happy to take a look with you. Please visit the Shopify Help Center (https://bit.ly/3gqKnPt) and log in to your account to create a support request. Thank you! -Elias, Shopify Support

2016년 4월 18일

Great App that has made feeling digital goods very easy to my shop.
I wish there was a way to sell items that are unique behind one product instead of duplicating many of the products so that they get individualized download links using this app. Who know maybe in the future it can be added.

Thanks for the app!

The Coupon Supplier
미국
앱 사용 기간 4개월