리뷰 (492)

전체 평점
2.6
평점 수준당 개수
  • 평점의 31%가 별 5개입니다
  • 평점의 12%가 별 4개입니다
  • 평점의 15%가 별 3개입니다
  • 평점의 15%가 별 2개입니다
  • 평점의 27%가 별 1개입니다
2024년 2월 22일

The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.

"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."

I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with ...

RingDivas.com
미국
앱 사용 기간 5년 초과
2024년 9월 24일에 편집됨

Please get back to me. When my customers buy a product variant for download they get the download link for another variant?!

Flettede Fugle
덴마크
앱 사용 기간 거의 5년
답글 Shopify개 2020년 11월 13일

Thank you for sharing your feedback, and for letting us know about the areas where you'd like to see the app improve. I'll be sending your feedback along to our developers so ...

2016년 1월 7일

I was using this app to deliver mix goods (a physical & digital product). At first, it worked perfectly. Customers could download digital good immediately after a successful checkout while they were waiting fulfillment of their physical item as described in the app's documentation.

From App's Documentation
Reminder
"Customers will still be able to immediately download the digital content even if ...

Natural Hair Rules
미국
앱 사용 기간 4년 초과
2023년 12월 26일

In the past few months, this app has become very bad and untrustable. Always fail to deliver digital products. 10/5 times I received complaints from the customers that they didn't receive their download link. In this way, I have to send them manually the files which takes a lot of time... I contacted Shopify support but they told me that I have a problem with my stripe but it's not true. This app ...

Innovation Sounds
슬로바키아
앱 사용 기간 4년 초과
답글 Shopify개 2024년 1월 2일

Hi there, thank you for your review. I am sorry to hear that you've had this issue and that the Digital Downloads app hasn't been performing as you'd hoped in recent months. ...

2020년 1월 31일

This app has an error. Unfortunately, after uploading the files, after a while they are deleted (after a few weeks) without any warning. The customer buys the product and does not receive it, as the file is no longer available. I wonder if something can be done.

Loja da Mente
브라질
앱 사용 기간 4년 초과
2023년 8월 11일

Has been working fine in the background for nearly 3 years, ok customers couldnt access downloads in their account page, but at least I could fairly quickly resend download links on the odd occasion there was an issue. Latest update has resulted in constant 'There has been an error, the developer has been told' messages, the app regularly tells me it isn't installed. Clicking the 'Resend Download ...

EasyBlanks.co.uk
영국
앱 사용 기간 3년 초과
답글 Shopify개 2023년 8월 15일

Thank you for leaving a review and sharing your experience. If you haven't spoken to our support team about this yet, please reach out to us here (https://bit.ly/2AWw5VA) so ...

2020년 12월 4일에 편집됨

I find Digital Downloads is quite simple to use. At first I was frustrated that there was no "How To" explanation of how to use the app in the app store.
I was putting the cart before the horse. Shopify Help had an easy to understand video on how to use Digital Download. I searched for a How to Use Digital Downloads in shopify help, came accross the "How To Use" video and the rest was a no ...

Wide World of Radio
미국
앱 사용 기간 3년 초과
답글 Shopify개 2020년 11월 17일

Thanks for sharing this feedback. We have a great help document that outlines how to upload digital downloads here: https://bit.ly/2IIqtCq. If you're looking to attach ...

2020년 4월 9일

This did not work at all. Did not provide the digital download at checkout, nor did it send an email with the link.

Paper Pony Co.
미국
앱 사용 기간 대략 3년
2022년 1월 19일

Was working fine but now it's buggy and won't let me add any new digital products. Shame as it worked fine previously

Nabeel Khan Art
오스트레일리아
앱 사용 기간 거의 3년
답글 Shopify개 2022년 1월 31일

Hi, there. Thank you for taking the time to leave a review for us. I'm sorry to hear that the application is not behaving as expected, and we appreciate you letting us know ...

2021년 4월 28일

Used to work just fine, but now doesn't work on Safari at all (yes - I have the latest version), nor does it work on Chrome. Can't add attachments at all. And no help from developer.

tribeyarns
영국
앱 사용 기간 2년 초과
답글 Shopify개 2021년 5월 15일

Hi, there. Thank you for sharing the feedback. Safari and Chrome are two of our supported browsers. However, if the issue is persisting with the updated browsers, then I'd ...