리뷰 (492)

전체 평점
2.6
평점 수준당 개수
  • 평점의 31%가 별 5개입니다
  • 평점의 12%가 별 4개입니다
  • 평점의 15%가 별 3개입니다
  • 평점의 15%가 별 2개입니다
  • 평점의 27%가 별 1개입니다
2021년 4월 12일

I have been busy on a number of projects getting product ready to sell on the the digital downloads app only to learn as I am trying to launch that my safari browser is apparently incompatible with it? Well needless to say not switching browsers so for that I give 1 star. I can't judge its performance or functionality. Hopefully they can adjust the browser thing at least.

Tarnowski Art Company
미국
앱 사용 기간 12개월
답글 Shopify개 2021년 4월 26일

Hi, there! Thanks for the feedback. Safari is indeed one of the supported browsers when using Shopify. This could be a case where the browser is outdated and needs to be ...

2021년 1월 24일

This app keeps giving me a "server error". There is no support and no explanation for why it's down!

Shop Shiba Squad™
캐나다
앱 사용 기간 11개월
답글 Shopify개 2021년 1월 25일

Hey, there. Thanks for reaching out about this! We seem to have a few other reviews that mention the same error, and we're in the process of figuring out if this is a ...

2023년 7월 8일

Half the time the app will not open on my store. When it does i get errors trying to upload .pdf files. i get errors "One or more of your files failed to save. Please try saving again"

I have around 100 products with digital downloads. The Issue has got worse the more i add.

I don't know how to contact the developer who is shopify?

Quickcycle
영국
앱 사용 기간 11개월
답글 Shopify개 2023년 8월 9일

Thank you for reaching out and expressing your concerns. It's important for us to rule out any local network errors, so I encourage you to try using a different browser and ...

2016년 1월 21일

As per the previous review, I was using this app for the last 6 months and it was working fine, however it's stopped working now and I'm not sure why. I have tried contacting the developer but no answer yet. I have also tried re-uploading the digital files but that didn't help either.

Artist First
오스트레일리아
앱 사용 기간 11개월
2016년 7월 7일

did love this now all of a sudden won't let me upload my files

Digitizersfriend Embroidery
미국
앱 사용 기간 11개월
2024년 3월 7일에 편집됨

The App works as advertised BUT if you have a product with say 100 variants and you want to add a file to the order completion for download Even though all the variants use the same file you have to upload a file for every variant when there is only 1 file you want to use, so shopify again want you to upload hundreds/Thousands of the same file to there servers????????????
Adding a single product ...

Laserworksuk
영국
앱 사용 기간 10개월
답글 Shopify개 2024년 3월 7일

Hi, there! Thank you for sharing your feedback. You do need to upload separate files for each variant, since in most cases you would be uploading a different file for each. ...

2024년 3월 26일

**THIS APP IS NOT BEING UPDATED BY THE DEVELOPER DO NOT USE**

DrDamon.co
미국
앱 사용 기간 10개월
답글 Shopify개 2024년 3월 28일

Thanks for your review! While it is true that our Digital Downloads app is in maintenance mode, we will still implement critical security fixes or fix widespread bugs. - ...

2023년 9월 9일

Terrible app, terrible support, couldn't get help for the issues, and many users are experiencing errors download through this app, but not on any other app, with the same exact files. Don't use it, or you will be hiring another support member to help handle all of the download error emails to come.

ModernMetalSongwriter
미국
앱 사용 기간 10개월
답글 Shopify개 2023년 9월 12일

Thank you for taking the time to write your review and we appreciate your feedback on how we can improve the Digital Downloads app. -Victor, Shopify Supprot

2022년 10월 25일

HORRIBLE APP FULLFILLS FRAUD ORDERS!! ANYONE WITH A STOLEN CREDIT CARD CAN ORDER YOUR ITEMS AND DOWNLOAD THEM!!! THEN A FEW DAYS LATER SHOPIFY WILL STEAL THE MONEY BACK FROM YOU AND CHARGE YOU A $15 CHARGE ON TOP OF GETTING YOUR ITEMS STOLEN!! THEY KNOW WHATS GOING ON AND STILL CONTINUE TO LET THIS HAPPEN!! DISGUSTING!!!! EMAILED THEM MANY TIMES AND CONTACTED SUPPORT OVER A DOZEN TIMES!! I HAVE ...

famoushustle
미국
앱 사용 기간 9개월
답글 Shopify개 2022년 12월 1일

Hi there, Famoushustle. Thank you for taking the time to complete this review. We're sad to hear about this situation with your shop. Situations like this can be frustrating, ...

2021년 8월 10일에 편집됨

Please explain why your app does not work for my client in UK. Why is it telling them not available in UK. What sense does that make. This is stupid

Photify
미국
앱 사용 기간 9개월
답글 Shopify개 2021년 8월 16일

Hey, there. Thank you for reaching out and bringing this to our attention. We're not sure where the issue might be, as there isn't a region restriction for Digital Downloads. ...