리뷰 (492)

전체 평점
2.6
평점 수준당 개수
  • 평점의 31%가 별 5개입니다
  • 평점의 12%가 별 4개입니다
  • 평점의 15%가 별 3개입니다
  • 평점의 15%가 별 2개입니다
  • 평점의 27%가 별 1개입니다
2017년 4월 5일

App currently does not allow you to add downloads to a product, at least for me. Has worked well in the past but now is not functioning.

The Carolina Atc
미국
앱 사용 기간 1년 초과
2021년 3월 5일

Only allows you to add one digital product. This app is not for anyone needing to upload several live downloadable products.

Slather Bath + Body Subscription
미국
앱 사용 기간 대략 1년
답글 Shopify개 2021년 3월 6일

Hey, there! To clarify, you're welcome to add multiple digital products, however you'll only be able to add one attachment per product. If you need multiple attachments on the same product, you can always use an archive file type that contains multiple files, such as a .zip. Hope that helps! - Brie, Shopify Support

2022년 1월 20일

Doesn't work. Tried to use this to upload png files for sale and it just keeps saying add product once i hit add digital file. Set on a loop

StarrInkDesigns
미국
앱 사용 기간 대략 1년
답글 Shopify개 2022년 2월 2일

Thank you for writing your review and for letting us know that you're having this issue. I would recommend uninstalling and reinstalling the app to see if that solves the problem, but if not, you can contact our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2023년 8월 3일

This app is horrible and unreliable. If you considered using this app for your business just read through the reviews.

The Stitchologist
미국
앱 사용 기간 대략 1년
답글 Shopify개 2023년 8월 8일

Hi there, thank you for your review. It is regretful to hear that you did not enjoy using the Digital Downloads app but we appreciate you taking the time to share your feedback with us all the same. -Victor, Shopify Support

2016년 2월 15일

I agree with the last two reviews. This app was PERFECT when it allowed for manual fulfillment at a later date, but sent the download immediately upon checkout completion. Now, that functionality has been changed / disabled and support has given me a similar response, stating that functionality was incorrect (although, sounds like at least a few of us didn't think so). Maybe let the app do what customers want, even if it wasn't the original intent?

6131 Records
미국
앱 사용 기간 대략 1년
2017년 4월 5일

App is not working? How do you add/edit attachments?!

Gulush
미국
앱 사용 기간 대략 1년
2023년 11월 11일

Läuft nicht! Die letzten Jahre nie pPobleme gehabt und heut, wo die große Eröffnung ist funktioniert es nicht! Digitale Produkte werden nicht versendet und ich hab mehr Arbeit als alles. Deinstallieren bringt da auch nix

Primaskitchen
독일
앱 사용 기간 대략 1년
2021년 11월 29일

i wouldn't advise anyone to use this app, free or not. lately not one of my customers has been able to receive their downloads after purchase and i have been having to go back and manually email all of them which is time consuming. i have to shut my store down because of this to switch to something better.

The Glam Book
미국
앱 사용 기간 12개월
답글 Shopify개 2021년 11월 30일

Hi there, we are sorry to hear you have experienced this issue. I would advise re-installing the app to see if these issues continue. If so, I would then recommend reaching out to our support team so we can take a closer look into this with you. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3eNr2bD) and log into your account to create a support request. Thanks again for reaching out! -Marty, Shopify Support.

2021년 4월 12일

I have been busy on a number of projects getting product ready to sell on the the digital downloads app only to learn as I am trying to launch that my safari browser is apparently incompatible with it? Well needless to say not switching browsers so for that I give 1 star. I can't judge its performance or functionality. Hopefully they can adjust the browser thing at least.

Tarnowski Art Company
미국
앱 사용 기간 12개월
답글 Shopify개 2021년 4월 26일

Hi, there! Thanks for the feedback. Safari is indeed one of the supported browsers when using Shopify. This could be a case where the browser is outdated and needs to be updated. I'd recommend checking on that and if you're having any further issues, please get in touch with our Support team directly: https://bit.ly/3cJkx8V. -Oliver, Shopify Support

2021년 1월 24일

This app keeps giving me a "server error". There is no support and no explanation for why it's down!

Shop Shiba Squad™
캐나다
앱 사용 기간 11개월
답글 Shopify개 2021년 1월 25일

Hey, there. Thanks for reaching out about this! We seem to have a few other reviews that mention the same error, and we're in the process of figuring out if this is a localized error or an issue with the app. I'll reach out to you shortly to gather some screenshots or a recording of the issue, which will help us with this investigation; hopefully we can get this resolved as soon as possible. Cheers and speak soon! - Brie, Shopify Support