Omtaler (485)

Samlet vurdering
2,7
Antall per vurderingsnivå
  • 31 % av vurderingene er 5 stjerner
  • 12 % av vurderingene er 4 stjerner
  • 15 % av vurderingene er 3 stjerner
  • 15 % av vurderingene er 2 stjerner
  • 26 % av vurderingene er 1 stjerner
7. juli 2016

did love this now all of a sudden won't let me upload my files

Digitizersfriend Embroidery
USA
11 måneder bruker appen
Redigert 27. november 2018

Basic app. Mostly does what it says for free but has some significant drawbacks.

The basic setting is 'unlimited instant downloads'. If you have mixed products which include a download plus a physical product, or if you want to limit the number of downloads per purchase, you have to reload the app page and edit each item individually. There is no way to change the basic setting - very annoying when you need to change it for every single item.

Update: Having used this app for a while now and find it does not work consistently. I too often have to email customers the downloads because they can't access them. Have now also installed Sky Pilot and find that a much better app. Have deleted Digital Downloads.

I Wool Knit
Australia
Over 2 år bruker appen
17. april 2016

It's great to have a free digital download app in shopify. It's easy to use and the fact that you can add different downloads to product variables is great. But the app can be developed, especially the option that customers can download their digital goodies from their account in the store would be very handy. Let's admit no one stores e-mail download links and when the customer lost their download keys the shop owner has to create manual download links. And more importantly in such cases you cannot send an automated new download email to the customer within the app settings>orders page. It sends the old download key which may have ran out of the download limit.

Sahin Designs
Tyrkia
Over 2 år bruker appen
15. september 2017

Works great for what it does. Would love to see a feature of bundling already uploaded files into new products. Saves Shopify storage and makes my life easier. Much easier also to avoid duplicates. That's the only thing I am missing. Everything else works well.

Andre Distel Photography
Tyskland
Over 3 år bruker appen
5. mai 2016

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

Mastering The Mix
Storbritannia
Over 3 år bruker appen
28. oktober 2015

About a third of my customers have not been able to open my downloads because this app requires a desktop computer to download it before transferring to a tablet or phone.

Feldenkrais Wa
Australia
Over 2 år bruker appen
Redigert 24. juni 2022

i really loved this app before the update. Befoe the update you could add files to draft products now you have to make the listing live to add the digital files which defeats the purpose and makes thing difficult if your store is mainly all digital downloads becasue a customer might try to buy the product when there is no file attached. like why who thought that was a smart idea?now if you add product it dose show up in the app and how can you add file if the app dose not show the item, the work around is going on chrome. so that's fun

Danidigitalstudio
USA
Over 2 år bruker appen
Shopify svarte 17. juli 2022

Thank you for taking the time and sharing this feedback with us. We understand that being able to attach files to draft products is important to you, and we'd be happy to share this feedback with our development team. We appreciate you for providing this feedback as they are taken into considerations on future releases. Thanks again. -Elias, Shopify Support

16. desember 2016

Effective. Works well. Wish it could do this, however, but I don't think it can: Sell 'drip' products where files are released over a series of days/weeks/months.

Pure Hearts International
USA
Over 3 år bruker appen
9. september 2023

Terrible app, terrible support, couldn't get help for the issues, and many users are experiencing errors download through this app, but not on any other app, with the same exact files. Don't use it, or you will be hiring another support member to help handle all of the download error emails to come.

ModernMetalSongwriter
USA
10 måneder bruker appen
Shopify svarte 12. september 2023

Thank you for taking the time to write your review and we appreciate your feedback on how we can improve the Digital Downloads app. -Victor, Shopify Supprot

11. april 2020

I'm pretty new on shopify, trying to sell some digital products, and I've been trying to understand why I can't display the link on the check out page and after spending hours on the issue I realized that there is something wrong with the app. It simply does not provide the digital download link at checkout. Needs to be fixed.

SavingNil
Tyrkia
Rundt 2 år bruker appen