Digital Downloads , 436 vurderinger

Samlet vurdering
2,8
Antall per vurderingsnivå
  • 33 % av vurderingene er 5 stjerner
  • 13 % av vurderingene er 4 stjerner
  • 16 % av vurderingene er 3 stjerner
  • 15 % av vurderingene er 2 stjerner
  • 24 % av vurderingene er 1 stjerner
12. oktober 2023

While I appreciate 5gb of space, the downloads are extremely slow.

Ovani Sound
USA
4 måneder bruker appen
Shopify svarte 17. oktober 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

14. august 2023

GREAT APP , BUT ONE THINK CAN INCREASE NUM OF FILES TO OR THAN 50,THAT WILL BE VERY GRAET, ANDT USEFULLEY,

MIGAX
Irak
6 måneder bruker appen
Shopify svarte 18. august 2023

Hi, MIGAX.

Thanks for leaving your feedback.

If you're referring to setting a download limit, you can refer to our help center resource here: https://shopify.link/andb. If you're referring to the maximum file size you can upload, it is currently 5 GB. For more information, check out our Digital Downloads FAQ page: https://shopify.link/gp5d. -Victoria, Shopify Support.

26. oktober 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Sveits
Rundt 5 timer bruker appen
Redigert 5. september 2023

I'm updating this app review to a 2 stars. I have been using this for over 10 years now. Lately there have been several outages that have cost me business and time.

I never see notification of updates. Everything is happening behind the scenes and downloads that I have had set up for over 10 years just stop working.

C'mon Shopify. It's all I sell. Stop terrible developement practices and test whatever it is you are doing PRIOR to going live. You are affecting live stores!

NO MORE EMAILS! They are delayed or going to junk mail. The download screen needs to appear when the customer purchases the product!

AgManuals - A Provider of Digital Farm Manuals
USA
Over 10 år bruker appen
Redigert 21. januar 2021

Hi, Also NOT WORKING since 48hours, I´m also loosing sales. KEEP. GETTING SERVER ERROR MESSAGE. Please help ASAP

THE PRINTABLE CØNCEPT™
Canada
Over 6 år bruker appen
Shopify svarte 25. januar 2021

Hello! I'd be happy to take a closer look into this with you. I'll be sending you an email shortly to gather more information and we can troubleshoot together. Talk to you soon! - Oliver, Shopify Support

2. januar 2018

I sell knit kits that include the yarn and the digital pattern. We have over 1500 sku's and most products have over 15 different color variants which means I have to upload the pattern for each variant! Not fun. Plus I have to go back into the digital download app and adjust the settings for a manual fulfillment for EACH PRODUCT! If they would make it easy to do a bulk digital download and a bulk manual setting I would give this 5 stars. Right now, it is the most time consuming part of my website.

Pepperberry Knits
USA
Rundt 6 år bruker appen
29. juni 2016

Not a bad app, delivers digital files instantly - which is great.

What is bad - email notifications.

Customers already receive one email before the "Digital download is ready" email with a download link. Seems really redundant and our customers are irked by it. Major opportunity to implement a feature to turn off follow up emails.

Visuals By Impulse
USA
Rundt 5 år bruker appen
Redigert 21. juni 2018

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Bead Patterns By Jaycee
Australia
Rundt 4 år bruker appen
14. april 2017

There should really be a way to access digital downloads via the API. The fact that there isn't a way is making my life very difficult. This should really be implemented!

Snoopy Online
Kroatia
Nesten 4 år bruker appen
23. januar 2023

I don't understand what the new app accomplishes. I can no longer get unique download links for customers who need to re-download the program. What does this revision do?

Peak Performance Sports, LLC
USA
Over 3 år bruker appen
Shopify svarte 28. februar 2023

Thank you for taking the time to write to us. App updates are meant to address bug fixes and performance increases. If your app is no longer working as expected, we definitely want to troubleshoot this further with you. Please connect with us using this direct link: https://bit.ly/2AWw5VA. -Olivia