Recenzje (487)

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16 wrzesień 2019

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Hotshack Online Store
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
27 luty 2022

It doesn` t work. I tried to upload a pdf several times and never works. The link dont refresh and i cant open the link to upload the documents

Rebeca Navarro
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
Shopify odpowiedział(a) 8 marzec 2022

Thank you for reaching out and writing your review, and I am sorry to hear that you are having this issue when trying to use the Digital Downloads app. I would recommend uninstalling and re-installing the app to see if this helps, but if the problem persists you can contact our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support

14 marzec 2017

Watched the youtube video and did exactly the same way, but I cant see any upload file button on the app after adding product

Shoppelove
Indie
33 minuty korzystania z aplikacji
20 styczeń 2022

Doesn't work. Studied all the tutorials, watched all the videos and nothing helped. It was just an endless repeat of the 'go to product page, turn off channels and save then click add file' page no matter what I did. Total waste of time.

Hoja Designs
Korea Południowa
19 minut korzystania z aplikacji
Shopify odpowiedział(a) 31 styczeń 2022

Hi there, Hoja Designs. Thanks for taking the time to leave a review for Digital Downloads. I'm sorry to hear that you're not happy with the functionality of the application, and that it isn't performing as you would like it to.

We would be happy to hear your suggestions on how we could improve the application, or help you address any issues you're facing. I invite you to reach out to our Live Support Team via this link here (https://bit.ly/3c5icUc) so one of our Advisors can collect your suggestions, and help find solutions for the issues you're facing. -Imogen, Shopify Support

20 listopad 2019

I can't figure out where to add my digital file, it says to go to it and add the link, but it keep cycling me through a loop...

Bom Bombs
Stany Zjednoczone
18 minut korzystania z aplikacji
11 wrzesień 2017

Just doesn't work. No download links are sent with the emails. Rubbish and a total waste of time. That's why it's free in the first place.

David Gray Tv
Wielka Brytania
14 minut korzystania z aplikacji
26 styczeń 2022

It just simply won't work. It goes in circles over and over again but you can't upload a file or anything at all.

Blumqvist
Stany Zjednoczone
10 minut korzystania z aplikacji
Shopify odpowiedział(a) 7 luty 2022

I'm sorry to hear that you've had this issue with the Digital Downloads app and we appreciate you sharing your feedback with us here. I would recommend first trying to access the app via another browser or device to see if the issue is still present there, and if it is, then uninstalling and reinstalling the app to see if that resolves the problem.

If you're still having issues, please contact our support team so we can authenticate you on the store and take a closer look at this for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support

Edytowano 25 październik 2016

DO NOT DOWNLOAD THIS APP!!!! I literally just downloaded it for 2 seconds and it began breaking ALL the images on my site. After removing it, a few came back but now, even when I deleted the broken images, and upload new ones, it breaks those too.

I had so much planned for today and this app just added several hours of work for me. Worst download ever. Save yourself the trouble, it's going to cost you time and money. No wonder it's free.

Curlmix
Stany Zjednoczone
8 minut korzystania z aplikacji
5 wrzesień 2019

Does not support license codes. Totally useless. Only alternative is the less than optimal and paid app of sendowl

SuperLicenties.nl
Holandia
2 minuty korzystania z aplikacji
6 marzec 2013

PROs:
1) It's free.
2) Ummm...

CONs:
1) You can't mistake when setting things up because you can't delete a listing.
2) That means you can have duplicate products listed in the plugin's dashboard.
3) When from your list of apps, if you click "Contact App Developer", it does nothing.
4) I've attempted to find a support section to deal with this app but it doesn't exist.
5) Free is too darn expensive. Go with an app that actually works and offers support.

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