Avaliações (492)

Classificação geral
2,6
Número por nível de avaliação
  • 31% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 15% das avaliações são de 3 estrelas
  • 15% das avaliações são de 2 estrelas
  • 27% das avaliações são de 1 estrelas
26 de dezembro de 2023

In the past few months, this app has become very bad and untrustable. Always fail to deliver digital products. 10/5 times I received complaints from the customers that they didn't receive their download link. In this way, I have to send them manually the files which takes a lot of time... I contacted Shopify support but they told me that I have a problem with my stripe but it's not true. This app ...

Innovation Sounds
Eslováquia
Mais de 4 anos usando o app
Shopify deixou uma resposta 2 de janeiro de 2024

Hi there, thank you for your review. I am sorry to hear that you've had this issue and that the Digital Downloads app hasn't been performing as you'd hoped in recent months. ...

31 de janeiro de 2020

This app has an error. Unfortunately, after uploading the files, after a while they are deleted (after a few weeks) without any warning. The customer buys the product and does not receive it, as the file is no longer available. I wonder if something can be done.

Loja da Mente
Brasil
Mais de 4 anos usando o app
30 de julho de 2022

This is an Excellent app! so helpful and easy to navigate! and FREE! THANK YOU so much for helping us out here!

Hellena
Reino Unido
Aproximadamente 3 anos usando o app
Shopify deixou uma resposta 19 de agosto de 2022

Thank you so much for taking the time and writing this review! We're delighted to hear that our app was helpful and easy to use. If you need any help with Digital Downloads, ...

Data de edição: 28 de outubro de 2022

UPDATE: The update in October 2022 is a visual mess, if I'm being honest. There's so much information presented for individual files now, that it's almost overwhelming scrolling through everything. It's especially bad if you have more than one file attached to a listing (i.e., variations); you can barely tell where info on one file ends and the next file starts. The previous version was super ...

YODERCROSS
Estados Unidos
Aproximadamente 3 anos usando o app
15 de maio de 2021

欲しかったデジタルコンテンツ販売機能が実装できました!
メールの文章も変更できるし、シンプルなところも大満足です。
とにかく無料が嬉しいです!ランニングコストが膨らんでいたのでとても助かりました。総合評価が何故か低いですが、shopify公式アプリとのネット上で情報もあり安心して実装してみましたが、導入して良かったです。
日本語ではなく英語表記なので、使い方がわかりずらいですがネット上に使い方も紹介されていて、簡単に導入できましたのでご参考ください。いいアプリへのお礼を込めてレビューさせて頂きました。

「ひとめ見て ときめくMONO」作家 | JUNOBANE
Japão
Aproximadamente 3 anos usando o app
31 de julho de 2017

Works like its meant to - reccomended

Terraeclat
Reino Unido
Aproximadamente 3 anos usando o app
19 de dezembro de 2017

Shame that it is impossible to obtain a real customer IP
instead of internal. In case of fraud, such IP cannot be used as evidence, unfortunately, small thing but very important. Everything else works without issue.

Diagnose Software
Irlanda
Quase 3 anos usando o app
Data de edição: 13 de fevereiro de 2017

It's great when it works,
I sell digital products with large file sizes (average 3GB) and my uploads get interrupted about 70% of the time, the option to sync to dropbox or google drive for reliable uploads would be a great addition to the shopify digital downloads app.

otherwise this is a GREAT app, there are a lot of paid apps out there but are very limited when it comes to file size and ...

Oredlom
Estados Unidos
Quase 3 anos usando o app
11 de agosto de 2023

Has been working fine in the background for nearly 3 years, ok customers couldnt access downloads in their account page, but at least I could fairly quickly resend download links on the odd occasion there was an issue. Latest update has resulted in constant 'There has been an error, the developer has been told' messages, the app regularly tells me it isn't installed. Clicking the 'Resend Download ...

EasyBlanks.co.uk
Reino Unido
Mais de 3 anos usando o app
Shopify deixou uma resposta 15 de agosto de 2023

Thank you for leaving a review and sharing your experience. If you haven't spoken to our support team about this yet, please reach out to us here (https://bit.ly/2AWw5VA) so ...

13 de março de 2024

Merhaba, uygulama desteklenmiyor uyarısı alıyorum. Bir güncelleme yapılacak mı? Diğer uygulamalar ücretli, bunu kullanmaya devam etmek istiyorum

bueen
Turquia
6 meses usando o app