Avaliações (492)

Classificação geral
2,6
Número por nível de avaliação
  • 31% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 15% das avaliações são de 3 estrelas
  • 15% das avaliações são de 2 estrelas
  • 27% das avaliações são de 1 estrelas
3 de maio de 2020

I have a lot of complaints about exceeded downloads that were not actually downloaded, I have issues with files somehow disappearing after being uploaded successfully without notification, I have issues of orders not being completely fulfilled causing me to manually fulfill them. Currently, they are trying to help find out the issue, I will give it at least 3 stars right now as they are trying to ...

J9 Designs, Inc.
Estados Unidos
Mais de 5 anos usando o app
20 de dezembro de 2022

Useful app for my site - but there was a recent change where download file purchases can no longer be automatically flagged as Fulfilled. Is it possible to provide this option again?

PastPros
Canadá
Aproximadamente 5 anos usando o app
Shopify deixou uma resposta 11 de janeiro de 2023

Hey, there! This update only applies for bundled digital and physical products - you should still be able to automatically flag single file purchases as fulfilled. If you ...

26 de novembro de 2020

App works to do the essentials of attaching digital products to a purchase. I wish it were more upfront on its file size limitations. Keep in mind this is a free app so if you'd like more bells and whistles look elsewhere.

calvinfenner.com
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 11 de setembro de 2021

Generally, the app works. However, there are some issues that would have been nice to deal with. Shopify does not support this app properly. Shopify does not update the app. It's extremely disappointing how Shopify treats users of the app. 1) There is no search by order number, this implies that you have to manually flip through pages of customers, which takes , to get into one particular ...

C D
Estados Unidos
Quase 5 anos usando o app
Shopify deixou uma resposta 16 de setembro de 2021

Thank you for writing your review and for sharing your experience using the app here, and I'm sorry to hear that you've come across these issues. I can appreciate your ...

21 de abril de 2017

Works great for me, takes away a big headache.

Aster Athletic
Estados Unidos
Aproximadamente 1 ano usando o app
12 de fevereiro de 2019

I should have listened to the reviews. Worked for an hour to get the app going with a product then it wouldn't deliver the download. Awful! Shopify should have something better than this do deliver digitals!

Banjo Earth
Estados Unidos
Mais de 1 ano usando o app
29 de junho de 2016

Not a bad app, delivers digital files instantly - which is great.

What is bad - email notifications.

Customers already receive one email before the "Digital download is ready" email with a download link. Seems really redundant and our customers are irked by it. Major opportunity to implement a feature to turn off follow up emails.

Visuals By Impulse
Estados Unidos
Aproximadamente 5 anos usando o app
Data de edição: 8 de janeiro de 2017

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list!

The stat's page needs a complete redesign. Need a global setting for ...

New Loops
Reino Unido
Mais de 4 anos usando o app
15 de agosto de 2023

good I like this app it helps I will try it out for the next few weeks and then ill see if it really works

Arcticrecharge
Suíça
Aproximadamente 1 ano usando o app
12 de junho de 2020

Installed and so far so good. But you apparently have to delete the "download" file before you remove the associated product...

Carrie LaChance
Estados Unidos
Aproximadamente 1 ano usando o app