Avaliações (492)

Classificação geral
2,6
Número por nível de avaliação
  • 31% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 15% das avaliações são de 3 estrelas
  • 15% das avaliações são de 2 estrelas
  • 27% das avaliações são de 1 estrelas
Data de edição: 24 de junho de 2022

i really loved this app before the update. Befoe the update you could add files to draft products now you have to make the listing live to add the digital files which defeats the purpose and makes thing difficult if your store is mainly all digital downloads becasue a customer might try to buy the product when there is no file attached. like why who thought that was a smart idea?now if you add ...

Danidigitalstudio
Estados Unidos
4 meses usando o app
Shopify deixou uma resposta 17 de julho de 2022

Thank you for taking the time and sharing this feedback with us. We understand that being able to attach files to draft products is important to you, and we'd be happy to ...

10 de maio de 2016

Works well as long as you already have the digital downloads ready to go.

https://titandesigntech.com.au

Titan Design Technology
Austrália
5 meses usando o app
12 de julho de 2022

We use this app to supply free files which accompany bought physical products. It almost works but is very buggy and you have little control over customer notifications (it seems to send them at random). Downloads have also vanished at times and had to be created again. It generates too much customer service traffic, and after three and a half months of struggling with it, we're going to look for ...

Adventure Books by Vertebrate Publishing
Reino Unido
4 meses usando o app
Shopify deixou uma resposta 26 de julho de 2022

I am sorry to hear that you've experienced these issues with the Digital Downloads app but appreciate you taking the time to inform us here. I will be sure to pass your ...

31 de dezembro de 2021

Not working properly, can't add new products, server issues when I go to the app in the admin page.

South of Indigo Photography
Estados Unidos
4 meses usando o app
Shopify deixou uma resposta 3 de janeiro de 2022

I'm sorry to hear that you've experienced issues with the Digital Downloads app and we appreciate you notifying us here. If you have not done so already, you can try ...

7 de setembro de 2020

Good service. I popped questions on the website and got replies almost in real time. Good service. Good service.

Gamer Bargain
Estados Unidos
24 dias usando o app
Data de edição: 19 de janeiro de 2017

It does the job, but it would be very helpful to set the download limits at a global level instead of individually. But, most importantly, I'd love to be able to add more than one file.

EDIT: I'm increasing my star because I found I can attach a zip file.

My only wishlist for this app is that we have the ability to send a note to customers when we update the file giving a summary of what changed. ...

Style Sew Me Patterns
Estados Unidos
5 meses usando o app
20 de janeiro de 2021

Can someone please help me it keep saying server error please help. I’m loosing sales because of this issue this is my third time reaching out for assistance. Again please help thank you very much

CharmedbyTrina
Estados Unidos
5 meses usando o app
Shopify deixou uma resposta 21 de janeiro de 2021

Hey, there! I'd be happy to take a look at this with you. I'll send you an email shortly for more information and we can troubleshoot together. Speak soon! - Brie, Shopify ...

24 de novembro de 2020

I made a Test puchast in my store and after that is shown Preparing your downloads and untill now i didnt get the file!!
can you solve this please?

Lifua
Alemanha
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 30 de novembro de 2020

Thank you for sharing this review, and letting us know about the trouble you've encountered with download links not being sent to customers. I'd like to help look into this ...

3 de junho de 2023

Completely stopped allowing my customers to download their products and this app has tarnished my brand. DO NOT RECOMMEND

HustleHeavy
Reino Unido
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 6 de junho de 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so ...

Data de edição: 14 de julho de 2021

This works well to add a single file to a product. However, it is exceedingly irritating to have to make adjustments on the variant level instead of product level. Ex, to change the fulfillment settings from automatic to manual. Or to add files - you have to individually add each file to each variant. I feel like there should be a tick box, or something in the general settings, to choose to make ...

Beehive Wool Shop
Canadá
3 meses usando o app
Shopify deixou uma resposta 29 de julho de 2021

Thank you for providing your feedback to us here and I can appreciate why the suggestions you have made would make the Digital Downloads app a more intuitive and useful app ...